This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/479695300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
About the Position:
Position(s) will be filled under the Department of the Army Recent Graduates Program. Click herefor more information on Pathways program participation. After Program completion, Department of the Army Recent Graduates MAY be converted to a permanent position or to a term position (a project-based term of employment lasting between one and four years).
To be eligible for conversion to a permanent or term position, Recent Graduates must:
To learn more, please visit the Office of Personnel Management webpage, Hiring Authorities: Students & Recent Graduates.
Who May Apply:
Positions are open to:
09/20/2017 to 10/02/2017
$44,941 - $86,460 per year
GS 07 - 09
1 vacancy in the following location:
Occasional travel - Business Travel is required 15% of the time
No
Recent Graduates
Full-time - Full Time
11
No
NEAB171680691998600P
479695300
At the full performance level of the target conversion position (GS-11), you will:
After program completion, Department of the Army Pathways Recent Graduates MAY be converted to a permanent or term appointment without further competition.
This position is being filled at the GS-07, or-09 level with potential conversion to a position with a full performance level at GS-11.
Other Requirements: Click here for expanded definitions.
Basic Education Requirement:
This position has a positive education requirement.
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.
General Experience: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
-AND-
To qualify at the GS-07 grade level: To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade (GS-05). Specialized experience is defined as: work that involved customer support for IT customers and equipment; troubleshooting IT problems resolved through the Local Network Enterprise Center (NEC); serving as a team member for the planning and acquisitioning of IT assets; assisting managers on IT system matters .
To qualify at the GS-09 grade level: You may qualify based on specialized experience, education OR a combination of education and experience. To qualify based on experience, you must possess one year of specialized experience at the GS-07 level or equivalent pay band in the Federal Service providing customer support for IT customers and equipment; troubleshooting IT problems resolved through the Local Network Enterprise Center (NEC); serving as a team member for the planning and acquisitioning of IT assets; assisting managers on IT system matters
You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you may qualify if your education meets the definitions below:]
[Insert Education statements as applicable]
Education Substitution for the GS-05:
There is no substitution for education at this grade level.
Education Substitution for the GS-07:
Bachelor's degree with Superior Academic Achievement or 1 academic year of graduate education directly related to the position being filled (or law school, as specified in qualification standards or individual occupational requirements). Superior Academic Achievement: S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership http://www.opm.gov/qualifications/SEC-II/s2-e5.htm (Note: You must attach a copy of your transcripts.)
Education Substitution for the GS-09:
2 years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree. (Note: You must attach a copy of your transcripts.)
If using education to qualify for this position you will need to submit a copy of your unofficial/official transcripts. Failure to provide this documentation will result in objection to your qualifications, and removal from consideration. You will be required to submit your official college transcript if you are selected.
Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Foreign education must be evaluated for U.S. equivalency in order to be considered for this position. Please include this information in your resume.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package (resume, transcripts, supporting documents, and responses to the questionnaire) will be reviewed to verify that you meet the basic eligibility and qualification requirements. Your responses to the questionnaire will be used to evaluate your relevant personal, educational, and work experiences. Only the most recently submitted resume will be considered.
It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Ideal, Strong and Eligible. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External).
As described above, your complete application includes your resume, your transcript(s), your responses to the online questionnaire, your completion of the USA Hire assessment, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
If you fail to provide these documents, your application will be marked as incomplete and you will not receive further consideration.
If you are unable to apply online or unable to upload your supporting documents follow the directions in Faxing Applications and Documents. The Vacancy ID is 1998600. You will need the questionnaire, View Occupational Questionnaire, to complete your faxed application.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the initial online
questionnaire and submit the
documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on Monday, October 02, 2017 to receive consideration. The application process will follow the bullets outlined below.
The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Your requests for reasonable accommodation will be addressed on a case-by-case basis.
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.
For questions regarding the status of your application, eligibility or qualifications determination contact: USARMY.APG.CHRA-NE.MBX.APPLICANTHELP@MAIL.MIL
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/479695300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.