This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/476009200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The Patient Support Services Department is seeking highly motivated individuals to help fulfill the mission of the NIH Clinical Center (CC) hospital in discovering tomorrow's cures for healthcare. Your work would provide important administrative and customer service support for our patients and research staff in a dynamic research healthcare environment. The position requires excellent customer service skills and applicants should enjoy working with patients and healthcare professionals. The CC is a 240-bed research hospital and employs approximately 2,000 federal and contract staff. The mission of the CC is as follows:
As the nation's clinical research hospital, the NIH Clinical Center provides an outstanding environment for:
The CC achieves this mission through a culture of creativity, intellect, diversity, and the highest ethical standards.
The ideal candidate will have had experience working in a fast-paced environment; interacting with patients, visitors, and health care personnel; demonstrating quality interpersonal and electronic communication skills, as well as detailed record keeping, inventory, data collection and electronic data entry. If you want to contribute to making a difference in our nation's health we invite you to apply.
08/03/2017 to 08/07/2017
$40,442 - $58,428 per year
GS 06
5 vacancies in the following location:
Not required
No
Permanent
Full-time - Full Time
07
No
NIH-CC-DE-17-1991525
476009200
The duties of this position includes, but is not limited to the following:
Males born after December 31, 1959 must be registered with Selective Service.
You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-05 level in the Federal Government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Examples of qualifying experience include: providing administrative and technical support to medical staff and patients; preparing and maintaining medical records and patient paperwork; scheduling patient visits; and entering patient information into a computer application related to patient registration, appointment scheduling, and/or electronic medical record system.
A one-year probationary period may be required upon selection/ placement.
A newly appointed or reappointed employee may receive service credit for prior work experience or active duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty. The use of this service credit incentive is at the discretion of the selecting official and service credit is granted only for a position deemed hard-to-fill.
This position is designated as an 'emergency' position and the selected candidate will be considered an 'emergency' employee and will be required to be available, ready, willing, and able to report for duty under all circumstances, e.g., inclement weather, government closings and holidays, lapse in appropriations, non-emergency and emergency situations for operation 24 hours a day and 365 days per year coverage.
Additional selections may be made through this vacancy announcement.
The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
The NIH maintains a tobacco free work environment and campus.
You will be evaluated for this job based on how well you meet the qualifications above.
If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating and Selection procedures for placement in one of the following categories:
Candidates determined to be Best Qualified will be referred to the hiring manager for further consideration and possible interview. The Category Rating Process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category.
The following information must be received by 11:59pm ET on the closing date of the announcement, TAG:Closing Date.
1. Resume via USAJobs.
2. Responses to online questionnaire.
3. If applicable, supporting documentation:
To ensure your information is secure, please block out social security numbers and birth dates. Clean copies may be requested if you are hired.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:
Your Resume must clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the assessment questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. For resume writing guidance, please visit the USAJobs Resource Center or view their video tutorial.
A complete Assessment Questionnaire, View Assessment Questions.
For additional information, click on the links below:
Additional Information on How to Apply
Information on Reasonable Accommodation
For technical difficulties, contact HR Systems Support between 8:00 AM and 4:30 PM ET Monday through Friday at hrss@nih.gov.
Within 15 business days of the closing date, Monday, August 07, 2017, you may check your status online at USAJOBS. We will update your status after each key stage in the application process has been completed.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/476009200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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The NIH is the premier biomedical research center for the world. Its 27 Institutes and Centers employ approximately 18,000 employees doing a vast array of jobs, all supporting efforts for a healthy nation. For information on the NIH mission, goals, and Institutes and Centers, visitNIH Overview