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Web Content Manager

Smithsonian Institution
This job announcement has closed

Resumes limited to two pages

Summary

This position is located in the Smithsonian’s National Museum of African American History and Culture (NMAAHC). The National Museum of African American History and Culture is the largest national museum for the study and exhibition of African American history and culture. Its primary purposes are to acquire, maintain and preserve objects which document social, cultural, political, military, technological and scientific developments in the United States related to the African American experience; to conduct scholarly research designed to make significant contributions to the body of knowledge in the field of African American history, to publish findings for both scholarly and general audiences; and to interpret historical developments through public exhibits and programs as well as digital content.

ATTENTION: Due to the large number of qualified applicants for positions of this type, this job announcement will close at 11:59 pm Eastern Time on either: (A) The closing date listed above or (B) The date that 300 applications are received; whichever occurs first. If the announcement closes on the date that 300 applications are received, all applications submitted by 11:59pm that day will be given consideration, including those in excess of 300.

We encourage applicants to apply as soon as possible to ensure their applications are submitted before the announcement closes. We will not consider applications which are late due to the announcement closing once the above number of applications is reached.

Overview

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Reviewing applications
Open & closing dates
07/26/2017 to 08/08/2017
Salary
$79,720 to - $103,639 per year
Pay scale & grade
GS 12
Location
Washington DC, DC
1 vacancy
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent - Federal
Work schedule
Full-time - Full-Time, Permanent
Service
Promotion potential
12
Supervisory status
No
Announcement number
17R-YH-303010-DEU-NMAAHC
Control number
475356700

This job is open to

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Duties

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This position is located in the Office of Public Affairs at the National Museum of African American History and Culture (NMAAHC). The Web Content Manager will educate the public about African American history and culture through web-based initiatives, engagement, development and maintenance of NMAAHC's website. Responsibilities include:

  • editing existing site content and making updates as needed;
  • reviewing, tracking and reporting on website traffic using Web Trends and Google analytics;
  • researching, writing, editing and producing digital and visual content for the website that educates, engages and inspires diverse NMAAHC audiences;
  • planning, writing, editing and supporting the development of online exhibition scripts, promotional content, information and features pertaining to NMAAHC's collections, public programs, education and research, and other initiatives;
  • editing and reviewing content for accuracy, proper grammar, relevance and appropriateness for audiences and user groups;
  • carrying out quality assurance checks on content; and
  • actively participating in key meetings and collaborating with NMAAHC staff and managers to ensure the website plays a principal role in fulfilling NMAAHC's strategic goals and program objectives.

Requirements

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Conditions of employment

  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service.

Qualification requirements must be met within 30 days of the job announcement closing date.

Qualifications

Experience: You qualify for this position if you possess one year of specialized experience equivalent to at least the GS-11 level in the Federal Service or comparable pay band system. For this position specialized experience is defined as overseeing the development of written and multimedia content for an organization’s website or a reputable blog; providing strategic direction on the layout, interface and content for an organization’s website or a reputable blog; writing, editing, coordinating and posting content and updates for an organization’s website or a reputable blog; planning and executing all Search Engine Optimization/Search Engine Marketing efforts for an organization’s website or a reputable blog; collaborating with IT and other departments across the organization, as well as external vendors and customers to manage an organization’s website or a reputable blog; and evaluating end-to-end visitor experience across multiple channels for an organization’s website.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Additional information

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job related competencies below:

  1. Knowledge of website operations technology (such as HTML, JavaScript, Microsoft Notepad, Adobe Photoshop and Web Trends) for developing new websites and enhancing/maintaining existing sites.
  2. Knowledge of web content management systems, concepts, design and maintenance tools.
  3. Ability to write and edit web-specific material in a history and culture museum environment.
If you are found qualified for this position and meet or exceed a predefined rating threshold from your questionnaire responses, you may be contacted by email to complete or submit additional assessments such as work samples, short essays, or other appropriate assessments within approximately one week of the job announcement closing. If you do not meet the rating threshold to move to the next evaluation stage, you will be notified promptly by email.

All applicants who meet or exceed minimum qualifications will receive a final rating within one of three category groups based on one or more stages of evaluation which measure job-related criteria:

Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.

Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.

Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.

This category rating process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-veterans within each quality category. The Hiring Manager may make selections from the highest quality category (Best Category) provided no veteran in that category is passed over to select a non-veteran in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Veterans who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.

Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:
Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience.

Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

To preview questions please click here.

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