This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/472937800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
This position is located at GARDEN CENTER/TOBACCO/CONSUMABLES DEPT. MCAS MIRAMAR . Candidates selected for this position will serve as a SALES MANAGER for MCCS.
06/21/2017 to 07/05/2017
$35,000 - $40,000 per year
NF 03
1 vacancy in the following location:
Permanent
Full-time - Full Time
NA
No
26601
472937800
Serves as the Sales Manager and is responsible for effective sales management practices within an assigned retail area or category. Leads by example to: shape and sustain a working environment conducive to the successful performance of those entrusted to his/her leadership and direction; and creating a positive atmosphere and culture within Business Operations and its constituent branches that reflect the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and whole-hearted customer focus of its employees. Reports to the Assistant Store Manager, Store Manager, or Marine Mart Manager.
Responsible for personal and department sales goals. Supervises all sales and merchant activities throughout the assigned retail area or category. Works with the Operations Manager to ensure proper scheduling, staffing coverage and training of team members within the assigned sales area.
Plans and executes all corporate service and sales programs, product promotions and other events. Proactively identifies opportunities to resolve customer problems and concerns. Follows up with customers to ensure their problems are resolved. Communicates any outstanding problem resolution issues with the Experience Manager. Understands and articulates all MCX value stories, programs and promotions. Strongly promotes the cultivation of MCX corporate culture, mission and core values at the store level and engages with all leaders and associates through conversations, modeling behaviors, supporting store team-centric initiatives and driving team member satisfaction.
Takes advantage of all training opportunities to develop selling skills in product categories. Works with team members to develop their product knowledge within the category. Remains committed to learning about the brands and products that we sell within the store. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to Store Manager.
Partners with the Brand Integrity representative, Store Manager or Assistant Store Manager on upcoming floor sets, visual displays and planogram planning. Becomes an active partner to the Brand Integrity representative during floor sets and floor changes. Ensures assigned sales area is merchandised to brand standards with proper product placement. Communicates product outs to Assistant Store Manager or Store Manager. Identifies opportunities to produce add-on sales through consultative and suggestive selling processes. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Ensures all product displays and planograms are signed and labeled according to brand standards. Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership.
Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Assists customers and communicates positively in a friendly manner. Offers assistance and suggestive selling advice as the customer progresses throughout their shopping experience and at various connecting points such as the fitting room. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Supervises employees to include: assigning and distributing work, scheduling, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave; recommending and completing personnel actions; completing performance reviews and signing timecards; training employees. Must be alert to alcohol abuse, and take appropriate action. Assists in developing and ensuring the implementation and control of an adequate, effective and appropriate training plan for all personnel.
** TO VIEW A FULL DESCRIPSTION OF MAJOR DUTIES PLEASE VIEW OUR CAREER WEBSITE. www.usmc-mccs.org/careers **
EVALUATIONS:
BACHELOR’S DEGREE from an accredited college or university in a related field appropriate to work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR THREE YEARS of practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Experience working within a sales/selling environment required. One year of experience working in a supervisory role within a sales/selling environment. Advanced selling skills and techniques and product merchandising skills required. Ability to train operating standards and procedures for service, service recovery, sales leadership and store brand as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a highperformance atmosphere with commitment to service goals. Ability to multi-task with high quality follow-up and holding teams accountable to results. Strong working knowledge of business processes, controls and system development. Attention to detail is required.
Additional Qualifications Requirements: Forklift & hazardous waste knowledge is a plus.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
ALL CANDIDATES MUST COMPLETE THE ONLINE APPLICATION AND SUBMIT A RESUME TO BE CONSIDERED FOR THIS POSITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME(EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
APPLICANTS WHO DO NOT MEET THE ABOVE REQUIREMENTS WILL NOT BE INTERVIEWED
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applications must be submitted online via the MCCS Careers website: www.usmc-mccs.org/careers
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Important reminder: MCCS Internal Applicants, PLEASE UPDATE YOUR E-MAIL ADDRESS/PHONE NUMBER IN PEOPLE SOFT SELF-SERVICE IN ORDER TO RECEIVE HIRING NOTIFICATIONS
All applicants who submit an application via our Careers page at www.usmc-mccs.org/careers will be able to view their application status online.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/472937800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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