This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/472671000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The Defense Health Agency, National Capital Region Medical Directorate (NCR-MD) is the future of Military Medicine- a partnership in World Class Medical Healthcare. The Walter Reed National Military Medical Center, the National Intrepid Center of Excellence (NICoE), Fort Belvoir Community Hospital, Dilorenzo Clinic and the Joint Pathology Center, provide world class medical services to the nation's service members and their families.
About the Position: This Medical Support Assistant (Office Automation/Referral) is located in a government building located in Bethesda near the Washington D.C. line remote from Walter Reed National Military Medical Center (WRNMMC). Employee works in a quiet office setting with a large room and multiple cubicles. The incumbent will work independently but as a member of a team doing similar work.
Who May Apply: US Citizens
06/23/2017 to 06/23/2017
$40,442 - $52,579 per year
GS 6
1 vacancy in the following location:
Not required
No
Permanent
Full-Time
No
NCJT171305120508D
472671000
As a Medical Support Assistant (OA/Referral), you will perform the following duties: The incumbent's primary function is to process and disposition referrals in the automated health system, Composite Health Case System (CHCS) as well as to receive results of civilian medical encounters via eFax and upload these into the electronic military medical record. Serves as coordinator for Clear and Legible Reports (CLR) (medical reports) and/or Referral Management for the Military Treatment Facility (MTF) to track, process, and close all specialty referrals. Utilizes various programs, contacts patients, providers, and other staff as needed to obtain referral reports/results and/or to resolve or process referrals. Generates a variety of reports which assist the administration in evaluating the program and any other duties necessary to complete the referral process and continuum of care for the patient in a timely manner. Applies thorough knowledge of medical specialties and services to determine which referral results are to be documented with which ordered referral. Determines referrals (within MTF or deferred to the network) that are processed and/or closed within the time frame based on established system requirements which determine status of patient care.
Other Requirements: Click here for expanded definitions.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External).
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
Your resume:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 06/23/2017 to receive consideration.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "incomplete application" and you will not receive further consideration for this job.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/472671000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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