This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/472581400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Join Us In Making a Positive Difference
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
This position is located in the EXCEPTIONAL FAMILY MEMBER PROGRAMS, FAMILY CARE PROGRAMS BRANCH, MARINE AND FAMILY PROGRAMS DIVISION. The Candidate selected for this position will serve as a TRAINING/EDUCATION/OUTREACH SPECIALIST (EFMP) for MCCS.
06/20/2017 to 07/10/2017
$23.85 - $23.85 per hour
NF 04
2 vacancies in the following location:
Permanent
Full-time - Full Time
NA
No
26400
472581400
Serves as the EFMP Training, Education and Outreach (TEO) Specialist to deliver and coordinate training and education, and develop the EFMP outreach program plan. Work includes delivering and coordinating training for EFMP staff, Marines and their families and coordinating marketing to promote awareness, education and provide resources for the Exceptional Family Member Program. Links eligible family members and their families with a variety of support services and resources at the command. Seeks out eligible members using an outreach concept and approach that fosters self-reliance and a sense of belonging. Ensures emphasis on positive customer experience for enrolled families and acts as the primary point of contact for resources and referral for Marines and families seeking assistance.
Delivers and coordinates delivery of training for EFMP staff, Marines, their families, volunteer personnel and representatives of installation and community services on a variety of topics such as Individualized Family Support Plans, Individualized Education Programs and Extended Health Care Options to educate, recognize, identify and refer members to appropriate services for assessment and counseling.
Develops relationships and partnerships with service providers on the installation and in the surrounding community to collaborate on providing training and resources to EFMP staff and enrolled members and their families. Works with EFMP Case Managers to establish support groups. Conducts personal interviews with unit and installation commanders, family members, and service activities to obtain data to determine priority of needs. May liaison with housing referral, youth services, the education center and coordinators of program resources to consolidate efforts. May coordinate resource personnel, transportation, equipment and materials to support referrals. Develops a consolidated portfolio of appropriate support services such as: Family Advocacy Program, financial assistance, medical care facilities and services and command resources.
Develops the outreach program plan by promoting awareness and education among Marines and leadership of the EFMP on the installation by conducting briefings and educational campaigns. Seeks out opportunities to provide EFMP information at unit functions, briefings, family days, MCCS functions and public and DoD schools. Distributes and displays marketing and informational material in strategic locations such as medical facilities, TriCare service centers, Marine and Family Services Centers and other appropriate locations aboard the installation to ensure maximum publicity of program resources. Develops website content and writes articles for newspapers and newsletters.
Performs administrative functions associated with the training, education and outreach program plan. Collects, analyses and maintains training, education and outreach materials such as: listings of services and resources, information on the command outreach concept and plan, reports, and surveys. Identifies program resource requirements and provides budget input for manpower, supplies, and equipment. Accesses the EFMP case management software system to gather information.
Manages distribution and movement of case information to ensure confidentiality and security. Handles sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. Safeguards sensitive information and prevents unauthorized reading, printing, retaining, copying or dissemination of information, messages, or correspondence in accordance with rules and regulations such as those covered by the Privacy Act, 5 USC 552(a), Health Insurance Portability and Accountability Act, Public Law 104-191, and DoD Directive 6025.18. Notifies the higher level supervisor and senders immediately when proprietary information has been released and advises on how to properly recover, and/or protect information.
EVALUATIONS:
Four years of specialized experience (education in a related field may be substituted for experience) that demonstrates skill to serve as a Training, Education and Outreach Specialist to develop and maintain the EFMP Outreach Program Plan which includes coordinating awareness, education and resources, and linking eligible exceptional family members and their families with a variety of support services and resources at the command. Skill to conduct needs assessments, interviews, presentations, training sessions and coordinate resources. Demonstrated ability to effectively communicate, both orally and in writing; ability to develop quality training; ability to maintain effective communication and working relationships with all levels of employees and command, both inside and outside the organization; knowledge of military structure and protocol; ability to exercise initiative in resolving problems, rendering decisions, and carrying out revisions to plans; ability to supervise, facilitate, run meetings, and to take charge and direct an event when necessary; ability to analyze data and present logical conclusions and recommendations; ability to utilize word processing and desktop publishing software.
A Bachelor's degree from an accredited college or university in a human services, social sciences or related field may be substituted for experience at the rate of one year of education for nine months experience. If using education, please submit a copy of your college transcripts with your resume/application.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check with Written Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
VACANCIES MAY BE FILLED BY METHODS OTHER THAN INTERNAL COMPETITIVE PROCEDURES WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES. TO BE CONSIDERED FOR NON-COMPETITIVE APPONTMENT (E.G. TRANSFER ELIGIBILE OR REINSTATEMENT ELIGIBILE) YOU MUST LIST YOUR CURRENT/FORMER HIGHEST PREVIOUS PERMANENT GRADE HELD AS A REGULAR PART-TIME OR FULL-TIME NON-APPROPRIATED FUND EMPLOYEE WITH THE MARINE CORPS. INDIVIDUALS SELECTED FROM A VACANCY ANNOUNCEMENT ADVERTISED FOR A FLEXIBLE POSITION MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. IF SELECTED FOR A TEMPORARY POSITION, MANAGEMENT MAY CONVERT THE POSITION TO PERMANENT STATUS AT THEIR DISCRETION.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
References: Marine Corps Community Services Lejeune-New River utilizes an online reference checking solution called Pre-Hire 360® from SkillSurvey. As a part of our selection process, applicants will be required to provide the names and email addresses of professional references that are able to provide information regarding work performance.
CONTACT US:For questions related to a specific position or the application process please contact us at:
Human Resources Division
Marine Corps Community Services
(910) 451-JOBS | mccslejeune.com/jobs
Email questions to:
lejeune.vacancies@usmc-mccs.org
(applications nor documents will not be accepted via email) For technical difficulties navigating through or using the Career Page send an email tomccscareers@usmc-mccs.org
.You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HOW TO APPLY
STEP 1 – Answer REQUIRED Assessment Questions:
Prepare responses to the REQUIRED Assessment Questions. How to respond to Assessment Questions:
- List all paid or volunteer positions related to the experience asked for in the Assessment Questions
- Include position title, position dates and pay grade (as applicable) and provide detailed information regarding the experience asked for in the Assessment Questions.
-To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or regular full-time non-appropriated fund employee with the Marine Corps.
- Need more information on how to respond to Assessment Questions? Visit our website: http://www.mccslejeune-newriver.com/jobs/aq/index.html
-NOTE: You will not be prompted by the online system to answer or upload your Assessment Question responses; therefore, you must use one of the methods outlined in step 2 to submit your responses to Assessment Questions. Failure to include Assessment Questions will result in your application being considered incomplete, and you WILL NOT BE CONSIDERED for the position. Qualified applicants will be evaluated on the degree to which they answer the Assessment Questions shown below:
STEP 2 - Submit application and/or upload resume online at: www.usmc-mccs.org/careers via one of the following three methods:
Upload a resume and REQUIRED responses to Assessment Questions, labeled A, B, C, etc. as the last page of your resume (Assessment Questions are listed above).
OR
Copy and paste your resume text and REQUIRED responses to Assessment Questions, labeled A, B, C, etc. at the conclusion of your resume (Assessment Questions are listed above)
OR
If you choose to apply without using a resume, you must include responses to the REQUIRED Assessment Questions in this job posting as an attachment to your profile under “My Activities” (Assessment Questions are listed above). Please name the file “Assessment Questions-Job Title-Job #”.
STEP 3 - College Transcript(s) or Education Certificate(s),
A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under”My Activities” www.usmc-mccs.org/careers to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.
STEP 4 - Certification or License copies
A current certification/license is not required for this position. However, you may upload a copy of your certification/license as an attachment to your profile under “My Activities” www.usmc-mccs.org/careers.
STEP 5 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under “My Activities” www.usmc-mccs.org/careers.
STEP 6 – Before you press “Submit Application”, be sure all requested documents, including REQUIRED Assessment Questions, have been attached or uploaded.
Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp
All applicants who submit an application via our Careers page at www.usmc-mccs.org/careers will be able to view their application status online.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/472581400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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