This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/471460200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
This National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number D2182P01 and is part of the Alaska Air National Guard.
The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!
NATIONAL GUARD MEMBERSHIP REQUIREMENT: This is an excepted service position and as such requires active membership in the Alaska Air National Guard, be assigned to a compatible military assignment and wear of the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not a current member of the Alaska Air National Guard must be eligible for immediate enlistment or appointment if selected for this position. For enlistment/appointment information, contact (907) 644-8033.
Opened Area(s) of Consideration: 1, 2, 3
DEFINITION OF AREA(S) OF CONSIDERATION:
Area 1 - AKNG permanent or indefinite technicians, excepted or competitive civil service currently employed with the Alaska Army or Air National Guard.
Area 2 - All Traditional Guard or Active Guard Reserves (AGR) members currently employed with the Alaska Army or Air National Guard.
Area 3 - All other current military members who are eligible to join the Alaska Air National Guard.
Selecting Supervisor: Chester Ince
06/06/2017 to 07/06/2017
$67,960 - $98,044 per year
GS 9 - 11
1 vacancy in the following location:
Occasional travel - Training, TDY's, etc...
Yes—Relocation and/or recruitment incentives may be available, if eligible. Incentives are subject to funding availability. PCS is not authorized.
Permanent
Full-Time
11
No
AK-10014046-AF-17-013
471460200
Manages communications with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and analyzes design, hardware and software. Performs system audits to assess security parameters and performance of IA controls within the network environment. Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. Optimizes performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of resources. Analyzes, manages, and directs installation of hardware or software to ensure its compatibility with existing systems; its reliability, and functionality in relation to the requirements. Runs tests to verify operability; analyzes malfunctions to resolve processing problems; and recommends acquisition of programs, process or equipment which will resolve problems. Provides problem solving support. Initiates preventative measures to rectify problems and prevent future occurrences through the CFP. Diagnoses system failures to isolate problems. Consults and instructs system users and technical specialists for implementation of changes. Mitigates vulnerabilities of installed system. Solves problems associated with delivery of hardware and software orders. Provides information to address complex problems in automating work processes. Tracks life of system equipment, prepares and provides analyses to determine maintenance and replacement costs to help justify budget submissions. Reviews purchase requests and statements of work, ensuring documentation is sufficient to justify enhancements necessary to keep systems current and ensuring requested equipment and applications are compatible with existing infrastructure. Resolves integration or configuration related issues associated with a variety of different system platforms, software and hardware configurations. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. Identifies and documents system requirements for needs of customers. Analysis of usage, complaints, traffic interruptions, capabilities, and other factors. Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment. Ensures upgrades to the communications infrastructure are identified and assists customers in developing and submitting recommendations for additional equipment and funds. Identifies potential performance or capacity problems. Works with technical support personnel in resolving problems. Manages system user accounts, resets system passwords, and resolves firewall issues. Maintains records of analyses, tests, and the techniques and procedures applied in problem resolution to establish a record of activities for future use. Synchronizes efforts between customers, support personnel and vendors to resolve system anomalies. Assesses systems to determine the reliability, productivity, and user friendliness. Evaluates alternative means of satisfying user requirements and provides technically feasible and cost efficient solutions to meet changing needs. Implements planning for required increases in capacity to support workloads. Researches literature and consults with vendors, specialists in other agencies, and members of professional associations to determine availability and feasibility of modifying existing systems. Provides cost analyses for new/upgrade infrastructure. Recommends, justifies, and specify equipment and applications for future requirements. Analyzes RF spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications, antenna data, emission characteristics, and modes of radio wave propagation. Secures operating authority, reviews and validates radio frequency allocations with spectrum management office. Maintains frequency records. Provides spectrum management guidance to units deploying equipment in support of contingency, exercise, or wartime requirements. Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems. Applies diagnostic equipment to test, configure, evaluate, and optimize high bandwidth circuits. Designs, develops and conducts technical and operational evaluations of communications equipment and systems using performance management and measurement methods. Coordinates and prepares items for contract or warranty repair or replacement as required. Receives, inspects, installs, and verifies the proper operation of equipment returned. Accomplishes required documentation. Adheres to management control plan requirements by conducting self-inspection and staff assistance visits. Resolves identified discrepancies. Performs other duties as assigned.
APPOINTMENT FACTORS: Excepted/Enlisted in the Alaska Air National Guard.
MILITARY COMPATIBILITY: If you are selected for this position, you will be required to become a member of the Alaska Air National Guard and be assigned to a compatible military assignment in the following AFSCs: 3D190, 3D0X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 3D1X3, 3D1X4.
MILITARY GRADE REQUIREMENT: Due to the nature of this position, the minimum military grade of this position is Airman First Class (A1C/E3) and the maximum military grade is Staff Sergeant (SSgt/E5).
DESIRABLES: Hold current Security+ Certification. Hold a 3D133, 3D153 or 3D173 AFSC, currently tower climbing certified, hands-on knowledge of ALMR, experience working with IMDS.
- If you are a current Federal employee or former Federal employee, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50. You may submit your most recent performance appraisal.
- The National Guard is exempt from the Veterans Preference Act. Submission of a copy of your DD-214 is not required unless you are hired for technician position.
- If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
- Cost of Living Allowance (COLA): Entitled to 4.22% COLA in addition to base salary, subject to change.
- Direct Deposit Program: If selected for technician position with the Alaska National Guard, you will be required to participate in the Direct Deposit Program. (Salary will be automatically deposited to bank/credit union account).
- Military Bonuses And Student Loan Repayment Program: If you are selected for this position, you should always check with your servicing incentive manager (AKARNG - J1 or AKANG - Retention Office) to verify how accepting this position will affect your entitlement prior to considering an offer of employment.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your application/resume will be made to determine your Area of Consideration (AOC) and to ensure you meet the basic eligibility and minimum job requirements. Your initial rating will be based on your responses to the questionnaire in this document. This process measures the degree to which your background matches the knowledge, skills and abilities required for this position. Your final rating will be based on our evaluation of your responses, as verified through a review of your resume and other supporting documents. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility and rating.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Computer Languages, Decision Making, and Problem Solving
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. Questionnaire
3. Security+ Certification, if applicable
4. Any additional documentation you wish to submit for consideration
Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process, fax, mail or by hand-deliver. Please be sure to include all of the following information in your resume:
Job Information:
- Vacancy Identification Number, title, grade and location for which you are applying.
Personal Information:
- Full name, mailing address (with zip code) and day/evening telephone numbers (with area code).
- Country of Citizenship.
- If ever employed by the Federal Government, please show the highest Federal civilian grade held, job series, and dates of employment in grade.
Education:
- High School name, city, state and zip code, date of diploma or GED.
- Colleges and/or Universities attended, city, state and zip code.
- Major field(s) of study.
- Type and year of degree(s) received. If no degree received, show total credit hours received in semester or quarter hours.
Work Experience for each paid or non-paid position held related to the job for which you are applying (do not provide copies of job descriptions):
- Job title.
- Duties and accomplishments.
- Number of hours per week.
- Employer's name and address.
- Supervisor's name and phone number.
- Indicate if your current supervisor may be contacted.
- Starting and ending dates of employment (month and year).
- Salary.
Other Qualifications:
- Job-related training courses (title and year).
- Job-related skills (e.g., other languages, computer software/hardware, tools, machinery, typing speed, etc.)
- Job related certificates and licenses.
- Job-related honors, awards, and special accomplishments. (e.g., publications, memberships in professional or honor societies, leadership activities, public speaking, performance awards, etc.)
Do not send copies of documents unless specifically requested.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. Referral to the hiring official will be IAW our agency Merit Promotion Plan and current Labor agreement. Qualified applicants may be further evaluated by a ranking panel. Referred candidates will be further evaluated and interviewed by a selection panel.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/471460200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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