This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/467446900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
"Serving Those Who Serve"
Aloha! Overlooking the turquoise waters of world famous Waikiki beach, the Hale Koa Hotel is nestled on a 72-acre tropical oasis fronting the finest stretch of beach in Waikiki. We invite you to treat yourself to an experience that will create lasting & cherished memories of your tropical vacation in the islands. The Hale Koa Hotel offers an array of dining experiences for you to enjoy on property. The Hale Koa also offers a multitude of entertainment opportunities beyond just "fun in the sun". A perfect blend of impeccable service and affordable prices makes the Hale Koa Hotel an unparalleled value for your next vacation experience.
The first cut-off date will be on 14 April 2017.
This is an open continuous announcement to provide a ready pool of available applicants as a need for recruitment that occurs during 2017. Resumes are only good for 3 months. In order to receive consideration throughout the year, you must reapply after 3 months for the next 3 month period.
Positions will be filled on a need-by-need basis for the remainder of this announcement period.
04/07/2017 to 12/31/2017
$21.85 - $24.28 per hour
NF 2
Not required
No
Multiple Appointment Types
Multiple Schedules
2
No
WENAFP41710007977SR
467446900
Serves as a hotel customer service clerk at a lodging property having in excess of 800 rooms. Performs duties normally associated with front desk operations as desk clerk, PBX services, reservations, activities, and security for the main desk area. Duties include providing information to customers and guests on the various hotel services, shows and functions, the local installation, and the surrounding area businesses and activities. Interacts with guests on a continual basis by answering and/or resolving billing questions and other concerns. Sells tickets to shows. Provides guest assistance such as making arrangements for personal transportation, assisting with luggage, key issues, and providing various forms of information important to the guest during their stay. Resolves conflicts of a minor nature and advises supervisor of more serious and non-routine concerns for resolution. Operates various office machines and equipment such as a cash drawer in order to receive payments and give change and a receipt for services provided. Posts charges and payments. Responsible for the accountability and safekeeping of a revolving change fund during assigned shift. Cashes travelers and personal checks and secures credit card authorizations. Provides communication assistance in medical and fire emergencies.
Conditions of Employment
If selected, a completed and signed copy of our job application (DA Form 3433) is required prior to entrance on duty. (Click here to view the form).
Must be able to work weekdays, weekends, and holidays.
Must be able to work various hours of the day and week when required.
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
The following documents must be submitted with your application:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You may submit your application packet using one of the two methods identified below:
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/467446900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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