This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/608386800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Due to the Pandemic and individual states with different phases of reopening, the selectee’s report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is determined by state and Federal officials that employees are allowed to report to the workplace where this position is located, on a regular basis.
07/22/2021 to 08/02/2021
$85,872 - $133,089 per year
Salary shown includes locality payment of 27.02% for Des Moines, WA
FV I
1 vacancy in the following location:
Yes—as determined by the agency policy.
Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.
No
Permanent
Full-time
Excepted
NA
No
No
ANM-ATO-21-RMG-73618
608386800
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
This position open to all U.S. citizens and those that qualify under the listed special hiring authorities
The position is located within the Air Traffic Organization, Mission Support Services, Resource Management Group, Management and Administrative Support Team.
The Management and Administrative Support Team (MAST) Coordinator provides administrative oversight for staff who are responsible for performing administrative assistance and support within the Air Traffic Organization (ATO) in the following areas: (Awards, Length of Service Recognition, Records, Financial Filers, Performance Management, Directives, CASTLE, Telework), Freedom of Information Act
(FOIA), Hotlines, Congressionals, Correspondence, Equal Employment Opportunity (EEO), and Accountability Board (AB) for the Air Traffic
Organization (ATO).
The Team Coordinator will perform multiple, varying, and complex assignments under the minimal direction of a manager. The incumbent will apply experience and comprehensive knowledge of various administrative programs. Assignments will require knowledge and experience working across functional and/or organizational lines. The incumbent independently plans time. Identifies, plans, and organizes available resources to accomplish projects/programs/activities. Makes optimal use of resources to complete activities within established schedules. Contacts are internal and external. Acts as a point-of contact to provide advice and guidance on the applications of policies and procedures.
Major duties include:
• Provides expert advice and guidance to the team manager, employees, peers, and internal and external customers/stakeholders on developing and implementing key priorities that support the Management and Administrative Support Teams programs, the Service Units, and the general public;
• Ensures that all requirements for MAST services across Service Area are delivered according to policy and specifications, including developing, managing, and administering business processes and best practices;
• Works as a subject matter expert on large work activities to develop new approaches to identify and resolve current and anticipated challenging problems as it relates to MAST services and programs which cross Service Unit, Service Area, and LOB lines;
• Establishes and maintains working relationships with various levels within and outside of the organization;
• Facilitates communication between MAST, Service Units, LOBs, and the general public in order to define and maintain the service levels required for each business unit and to provide information regarding program updates and process changes;
• Reviews and interprets law, rules, and regulations and ensures it's applied correctly within the team’s work products. Determines the impact on program operations and management;
• Trains new employees, contractors, and existing employees, as necessary. Stays up-to-date on changing policy and guidance and maintains a high level of program knowledge and skill across the team;
• Tracks, manages, and analyzes MAST programs, assignments, and activities, and develops reports to support management activities;
• Reviews and addresses responses regarding Hotline complaints, Congressional inquiries, Reports of Investigation, FOIA requests, EEO complaints, and AB issues;
• Contributes to activities, however necessary, to ensure thorough work products and on time completion of deliverables;
• Performs duties in support of the administrative activities related to; FOIA, Correspondence, and EEO/AB/Security Investigations (ROI) programs, team members, management advocates, and contractors; to include fair and equitable workload distribution;
• Performs other duties as assigned.
To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-12 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience should include: Experience interpreting and applying agency policies to accomplish administrative program activities that affect the ATO. Experience providing guidance and advice to others on administrative processes and matters. Experience evaluating and discussing the effectiveness of administrative processes used to accomplish work assignments. Experience researching and resolving administrative issues.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate.
This position is covered by the FAA Core Compensation Plan.
Security Requirement: Moderate Risk (5): This position requires completion & favorable adjudication of a Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Applicants must apply online to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veterans' documentation, you may upload these documents with your application in USAJOBS. Supplemental documentation can also be faxed to (206) 231-4150 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA's listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system.
AVIATOR compares your skills and experience as described in your application with the requirements of the position.
If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration.
(In some cases, individuals with priority for special consideration must be considered and selected before other candidates.)
Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.
Important - If you make any change to your application, you must resubmit it.
If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Applicants must apply online to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veterans' documentation, you may upload these documents with your application in USAJOBS. Supplemental documentation can also be faxed to (206) 231-4150 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA's listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system.
AVIATOR compares your skills and experience as described in your application with the requirements of the position.
If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration.
(In some cases, individuals with priority for special consideration must be considered and selected before other candidates.)
Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.
Important - If you make any change to your application, you must resubmit it.
If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/608386800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Thanks to the work of the Federal Aviation Administration (FAA), over the past 50 years, aviation has become central to the way we live and do business, linking people from coast to coast and connecting America to the world. In fact, FAA has created the safest, most reliable, most efficient, and most productive air transportation system in the world.