This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/567805900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Relocation Incentive: A relocation incentive is not authorized for this position.
The Clinical Contact Center APRN is an expert practitioner who assists nursing staff and the interdisciplinary team to clarify and meet the healthcare needs of clinical contact center patients. Clinical duties include being a clinical contact center provider for clinical contact center patients requiring provider evaluation and management consistent with Clinical Contact Center standard procedures.
05/08/2020 to 05/25/2020
$85,802 - $143,039 per year
VN 00
2 vacancies in the following location:
Yes—as determined by the agency policy.
Occasional travel - Occasional travel to visit facilities within the VISN, or to attend training / conferences may be required.
No
Permanent
Full-Time
Excepted
3
No
Yes
CAZM-10814082
567805900
First Area of Consideration will be current, permanent VISN 17 VA Heart of Texas Health Care Network employees; Second Area of Consideration will be current, permanent VA employees.
The Registered Nurse (Clinical Contact Center APRN) provides leadership in direct patient care and works with members of the expanded health care team, including: Physicians, Psychologists, Social workers, Clinical pharmacists, Clinical associates, Medical support assistants and other members of the Clinical Contact Center, in order to manage the urgent and episodic needs of patients, and coordinate medical care for a population of Veterans in the Clinical Contract Center practice setting. Clinical duties include being a clinical contact center provider for clinical contact center patients requiring provider evaluation and management consistent with Clinical Contact Center standard procedures. These include the performance of histories and physicals, prescriptions of medications within the defined scope of practice, ordering diagnostic studies as appropriate, coordination of care within the assigned medical facility as well as specialists and ancillary services in the community, and initiation and responding to requests for consultations, special tests, and studies. Additional duties include, but are not limited to:
- Provides care, emphasizing evidence-based medicine, primary and secondary preventative medicine, the use of a computerized medical record system, and continuous quality improvement based on individualized provider data.
- Maintains an active telehealth practice in the VISN 17 Clinical Contact Center. Through a combination of leading by example, providing personal support and instruction, and didactic teaching as required, the incumbent will work to support the VA Mission, Vision, and Values.
- Monitors clinical contact center practice through tools such as PACT Compass, ED metrics, SHEP scores, diseases registries, and peer review.
- Provides leadership in identifying and addressing ethical issues relevant to the Clinical Contact Center; develops, implements, and evaluates processes and procedures aligned with ethical principles of practice.
- Prescribe medications and orders diagnostic tests in a cost-effective manner.
- Evaluations options available and selects a course of action which will result in the most favorable patient or organizational outcome.
- Demonstrates knowledge and application of professional standards related to the area of practice and recommends and implements changes to meet such standards.
- Develops and incorporates telehealth-specific competencies and program orientation based on performance standards and dimensions of professional practice.
- Routinely evaluates, interprets, and ensures compliance of telehealth program and services based on established professional, community, or regulatory standards (i.e. The Joint Commission) and recommends and/or implements changes to meet or exceed applicable standards.
-Promotes cooperation and teamwork within care teams in the Clinical Contact Center as well as between practitioners in the different service lines served by the Clinical Contact Center.
Work Schedule: Monday - Friday, 8:00 a.m. to 4:30 p.m. Occasional night and weekend coverage may be required.
Financial Disclosure Report: Not required
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an Alternate Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: Candidate's education and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.
Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/25/2020 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10814082.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/25/2020 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10814082.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/567805900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
Veterans Integrated Service Network (VISN) 17 encompasses most of the state of Texas and has administrative offices in Arlington and San Antonio. Currently, VISN 17 oversees 7 medical centers: VA North Texas, Central Texas, West Texas, Amarillo, El Paso, South Texas and Valley Coastal Bend.
This large geographic area ranges from urban centers such as Dallas/Fort Worth, San Antonio and Austin, to largely rural areas such as Bonham and Kerrville, to the rapidly expanding Lower Rio Grande Valley. Several military installations in El Paso, Central and South Texas afford the Network many opportunities to collaborate with the Department of Defense.
Our mission is to be a premier network of integrated health care systems that provide optimal access, scope and quality healthcare to Veterans; to be recognized for excellence in medical research and the education of healthcare professionals; to demonstrate continuous improvement and innovation in service delivery that has high patient satisfaction, is cost effective and anticipates changes in technology and the health care requirements of the population served; and to be a resource for national emergencies.