This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/513518600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
This National Guard position is for an IT SPEC (CUSTSPT) (Title 32), Position Description Number D2182P01 and is part of the AR ANG 188 CMN FT, National Guard.
10/11/2018 to 10/26/2018
$62,613 - $81,400 per year
GS 11
1 vacancy in the following location:
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-Time
Excepted
None
No
No
AR-10322672-AF-19-007
513518600
Current members, those who want to join or transitioning military members.
(1) Permanent Air National Guard T32 Employees at the 188th; Permanent Arkansas National Guard T5 Employees (with compatible military membership) (2) All members of the Arkansas Air National Guard or those eligible for membership. (Upon selection, must be a member of the Air National Guard)
SUMMARY OF DUTIES:
1. Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software.
2. Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants.
3. Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services.
4. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. Identifies and documents system requirements for specific needs of customers.
5. Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modifications vs. replacement to improve reliability.
6. Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations.
7. Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems. Uses detailed knowledge of concepts, principles, methods, and practices with sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts.
8. Adheres to management control plan requirements by conducting self inspection and staff assistance visits. Resolves identified discrepancies.
9. Performs other duties as assigned.
This job does not have an education qualification requirement.
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (format should include Month and Year) of employment and duties performed.
2. Current AF Form 422 (Physical Profile Serial Report) dated within 18 months or Current Individual Medical Readiness (IMR) dated within 6 months: (Go to https://imr.afms.mil/imr/MyIMR.aspx. Click on the printer icon, select the Adobe PDF printer and click print. Save the document and submit it with your application. The date will populate on the bottom of the page when you print to PDF.)
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Checking the status of your application:
To better serve our members, the Technician Recruitment and Placement (R&P) section at AR HRO has implemented a new process for checking the status of an application. Applicants must send an email to ng.ar.ararng.mbx.hro-customer-services@mail.mil. In your email request, please provide us with the Announcement Number of the position you applied for.
This change requires some forethought on the part of the applicant. With this new process in place, applicants can expect to have a response from the AR HRO R&P section within 2 duty days. That being said, applicants checking their application status the day before a job closes stand the chance of not receiving a review.
Our goal is not to refrain from hearing from our customers, but rather to make the process more efficient for us all. Our members are our number one priority and we want to deliver high quality customer service.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (format should include Month and Year) of employment and duties performed.
2. Current AF Form 422 (Physical Profile Serial Report) dated within 18 months or Current Individual Medical Readiness (IMR) dated within 6 months: (Go to https://imr.afms.mil/imr/MyIMR.aspx. Click on the printer icon, select the Adobe PDF printer and click print. Save the document and submit it with your application. The date will populate on the bottom of the page when you print to PDF.)
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Checking the status of your application:
To better serve our members, the Technician Recruitment and Placement (R&P) section at AR HRO has implemented a new process for checking the status of an application. Applicants must send an email to ng.ar.ararng.mbx.hro-customer-services@mail.mil. In your email request, please provide us with the Announcement Number of the position you applied for.
This change requires some forethought on the part of the applicant. With this new process in place, applicants can expect to have a response from the AR HRO R&P section within 2 duty days. That being said, applicants checking their application status the day before a job closes stand the chance of not receiving a review.
Our goal is not to refrain from hearing from our customers, but rather to make the process more efficient for us all. Our members are our number one priority and we want to deliver high quality customer service.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/513518600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!
NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.