This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/483156000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The National Staffing Office-Shenandoah National Park~ is currently accepting applications to fill up to 6 vacancies. These positions are located in Virginia. Please visit find a park for additional park information. Appointments made under this announcement are limited to 1039 hours (six months) in a service year and may be terminated at any time. Appointments under this announcement are eligible for rehire and/or extension (when initial appointment is less than 1039 hours) if workload and funding allow. Anticipated Entry on Duty: May, 2018.
This announcement is being advertised under delegated examining procedures and is open to all U.S. citizens. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
All positions may not be filled or they may be filled at different times depending on budget, hiring needs, and requirements. These positions are temporary and are expected to last for approximately 6 months. These positions have no promotion potential, if you want to be considered for a higher grade you must apply for the higher grade.
APPLICANTS WHO DO NOT SUBMIT THE REQUIRED DOCUMENTATION WILL NOT RECEIVE FULL CONSIDERATION.
12/08/2017 to 12/14/2017
$14.07 - $17.38 per hour
GS 4 - 5
Not required
No
Temporary - 1039 hours
Full-Time
No
NS-1612-SHEN-18-10073341-DE
483156000
The successful applicant will work in a team-oriented environment with a core responsibility of providing visitor services, including patrol, roving, fixed post assignments as well as public programs. Participates in day-to-day operation of a seasonal contact station. Provides visitor services in the field of roving patrol of site monitoring, and resource protection. Monitors special use permits and maintains good relations with partner organizations, concessions and stakeholders. Responds verbally to visitors inquiries offering information, direction and guidance. Serve as front-line representative to greet customers and answers questions. Public can include individuals who are distressed, confused, frustrated, difficult or even hostile. Relates effectively to people from varied cultural backgrounds and different situations; is sensitive to diversity, race, gender, religion, people with disabilities and other individual differences. Operates two-way radio equipment. Educates customers regarding rules, regulations, and safety concerns to gain compliance. Direct customers with problems. questions, or complaints. Assists in medical or other emergencies up to level of training.
Additional duties for GS-05: Provide informal interpretation and public orientation to a park or recreation area (e.g., current events, resource management or environmental projects, and overview of areas natural, cultural, and/or historical resources). Provide information to the public using information or materials on management policies, and legislative updates on issues affecting the natural, historical, and/or cultural preservation of the area. Operate general computer software programs such as, word processing, spreadsheet, or database (e.g., Excel, Access, Word, or similar operating systems). Gather information from reporting parties concerning accidents/incidents within the area to notify appropriate personnel. Assess a situation to determine the appropriate response in accordance with policy guidelines.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
PHYSICAL DEMANDS: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money.
WORK ENVIRONMENT: Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone in isolated locations.
If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required and must be submitted by 11:59 PM (EST) on 12/14/2017:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/14/2017. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be submitted by 11:59 PM (EST) on 12/14/2017:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/14/2017. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/483156000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.