This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/464522900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
IT Specialist (CUSTSPT)
Boise, Idaho
Appointment Type: Permanent
PD #:D2182000
Series/Grade: GS-2210-11/11
Salary Range: $61,148.00-$80,270.00
*Candidates must possess and maintain a Secret Security Clearance*
** Must be able to maintain a Top Secret Clearance **
*PCS is not authorized*
MEMBERSHIP IN THE AIR NATIONAL GUARD IS REQUIRED: This is an Excepted Service position that requires membership in the Idaho Air National Guard as a condition of employment. Selectee will be required to wear the military uniform. Acceptance of an Excepted Service position constitutes concurrence with these requirements as a condition of employment. Loss of military membership will result in immediate loss of your full-time military technician position.
In accordance with the Labor Management Agreement, Article 18, Promotions:
Area of Consideration
The area of consideration for all Idaho National Guard bargaining unit positions will be as follows:
(1) Bargaining unit members
(2) All other individuals
This does not preclude management from selecting either Section (1) or Section (2) applications after Section (1) applicants have been considered.
AREAS OF CONSIDERATION:
Current members of the Idaho Air National Guard or those eligible to become members.
Application materials must be received by Monday, March 20, 2017. Failure to provide complete information may result in your not receiving consideration for this position. Please refer to the Qualifications and Evaluations section to understand the requirements.
02/17/2017 to 03/20/2017
$61,148 - $80,270 per year
GS 11
1 vacancy in the following location:
Not required
No
Permanent
Full-time - Full Time
No
17-071
464522900
MAJOR DUTIES: (Detailed duties are on the Position Description available at the Human Resources Office)
This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants. The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Squadron - network infrastructure, wireless systems, voice systems, and CFP operations. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications.
DUTIES:
1. Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment.
2. Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties. Analyzes, manages, and directs installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture, its reliability, and functionality in relation to the organization's business requirements.
3. Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services. Works with customers to ensure efficient operations which support each unit's requirements. Assists in solving problems associated with delivery of hardware and software orders. Provides management with information necessary to address difficult and complex problems in automating work processes. Tracks life of system equipment, prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions.
4. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors. Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment. Ensures upgrades to the base IT and communications infrastructure are identified and assists customers in developing and submitting recommendations for additional equipment and funds.
5. Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modifications vs. replacement to improve reliability. Participates with operating officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software.
6. Performs other duties as assigned.
SPECIALIZED EXPERIENCE:
Within your application package, you must explain how you gained the specialized experience required for this position. Applicants applying at the GS 11 Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
GENERAL EXPERIENCE:
This series covers two-grade interval administers that manage, supervise, lead, administer, develop, deliver, and support information technology (IT) systems and services. This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods; e.g., data storage, software applications, networking.
Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
EDUCATION REQUIREMENTS:
Must have a current 8570 SEC+ Certificate or be able to obtain within 6 months of hire
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
BENEFITS:
The Federal government offers a number of exceptional benefits to its employees. The following WEB addresses are provided for your reference to explore the major benefits offered to most Federal employees.
Flexible Spending Accounts:
The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information, visit: https://www.fsafeds.com/fsafeds/index.asp
Health Insurance:
For additional information visit: http://www.opm.gov/insure/health/index.asp
Leave:
For additional information visit: http://www.opm.gov/oca/leave/index.asp
Life Insurance:
For additional information visit: http://www.opm.gov/insure/life/index.asp
Long Term Care Insurance:
For additional information visit: http://www.ltcfeds.com
Retirement Program:
For additional information visit: http://www.opm.gov/retire/index.asp
This link provides an overview of the benefits currently offered to federal employees: http://www.usajobs.gov/El/benefits.asp
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
SUBSTITUTION EDUCATION FOR SPECIALIZED EXPERIENCE:
At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
(A copy of transcripts as proof of education must be submitted with application package)
SPECIAL INFORMATION:
Idaho National Guard Mission Statement:
The incredible versatility of the National Guard enables its troops to respond to domestic emergencies, combat missions, counter drug efforts, reconstruction missions and moreall with equal speed, strength and efficiency.
Whether the call is coming from the Governor of the State of Idaho or directly from the President of the United States, Guard Soldiers and Airman are always ready and always there.
Selectee will be required to participate in the Direct Deposit Funds Transfer Program.
This is a dual-status position and membership in the Idaho Air National Guard is required. By submitting this application you are affirming to the validity of the information you have provided.
All male applicants born after 31 December 1959 will be required to furnish a statement of Selective Service registration status prior to appointment. (5 U.S.C. 3328)
Acceptance of any military technician position over 179 days will cause termination of entitlement and eligibility for all bonuses and student loan repayments effective the date of employment. This does not affect the Montgomery GI Bill eligibility. Payments of Selected Reserve reenlistment bonuses authorized in section 308b of title 37, United States Code, to Military Technicians (Dual Status) who become eligible for reenlistment while serving on active duty in Iraq, Afghanistan or Kuwait in support of Operation Enduring Freedom or Operation Iraqi Freedom or Operation New Dawn (in theater) are excluded from repayment. Acceptance of any military technician position may affect your incentive bonus. Check with your incentives manager to see if this applies to the incentive you received.
Applicants who feel they have reinstatement/restoration/re-promotion rights to this grade and position should contact the Human Resources Office.
The Idaho National Guard is an Equal Opportunity employer. Selection for this position will be made without regard to race, color, religion, sex, national origin, physical handicap or age which does not interfere with job accomplishment or National Guard membership. Veteran's Preference does not apply to any National Guard position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
BENEFITS:
The Federal government offers a number of exceptional benefits to its employees. The following WEB addresses are provided for your reference to explore the major benefits offered to most Federal employees.
Flexible Spending Accounts:
The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information, visit: https://www.fsafeds.com/fsafeds/index.asp
Health Insurance:
For additional information visit: http://www.opm.gov/insure/health/index.asp
Leave:
For additional information visit: http://www.opm.gov/oca/leave/index.asp
Life Insurance:
For additional information visit: http://www.opm.gov/insure/life/index.asp
Long Term Care Insurance:
For additional information visit: http://www.ltcfeds.com
Retirement Program:
For additional information visit: http://www.opm.gov/retire/index.asp
This link provides an overview of the benefits currently offered to federal employees: http://www.usajobs.gov/El/benefits.asp
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Failure to provide complete information will result in your not receiving consideration for this position.
- Current Resume.
- Personnel Records Review (RIP)
- Explanation of specialized experience (if not included in resume)
- Transcript (If using education to substitute for experience, you must submit a transcript). A copy of a diploma
DOES NOT constitute a transcript
- Job related certificates and licenses (optional) - current only
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package, which includes all of the documents in the required documents section.
The complete application package must be submitted by 11:59 PM (EST) on Monday, March 20, 2017.
We are ONLY accepting on-line applications.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Please ensure you click the Submit my Answers button at the end of the process.
NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
After the position closing date, your application will be reviewed in full. If qualified your application will be forwarded to the hiring official. If further evaluation or interview are required you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide complete information will result in your not receiving consideration for this position.
- Current Resume.
- Personnel Records Review (RIP)
- Explanation of specialized experience (if not included in resume)
- Transcript (If using education to substitute for experience, you must submit a transcript). A copy of a diploma
DOES NOT constitute a transcript
- Job related certificates and licenses (optional) - current only
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package, which includes all of the documents in the required documents section.
The complete application package must be submitted by 11:59 PM (EST) on Monday, March 20, 2017.
We are ONLY accepting on-line applications.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Please ensure you click the Submit my Answers button at the end of the process.
NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
After the position closing date, your application will be reviewed in full. If qualified your application will be forwarded to the hiring official. If further evaluation or interview are required you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/464522900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
IDAHO AIR NATIONAL GUARD
NATIONWIDE TECHNICIAN VACANCY ANNOUNCEMENT
UNIT OF ASSIGNMENT: 124TH COMMUNICATIONS FLIGHT