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This Position Is No Longer Available

Job Title:  Student Trainee (Visitor Use Assistant-Fee Collection)
Department:  Department Of The Interior
Agency:  National Park Service
Job Announcement Number:  NPS-NCR-GWMP-13-905525-DW

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$30,456.00 to $39,590.00 / Per Year
Monday, June 10, 2013 to Friday, June 14, 2013
Multiple Schedules - Agency Employees Only NTE 1 year
1 vacancy in the following location:
Washington DC Metro Area, DC United States
Current NPS Pathways Student Trainees within the local commuting area of the Washington, DC Metropolitan Area


Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, visit

This position is located in the Division of Interpretation at the George Washington Memorial Parkway (GWMP) - Great Falls Park.  GWMP preserves the natural scenery along the Potomac River.  It connects the historic sites from Mount Vernon, where Washington lived, past the nation's capital, which he founded, and to the Great Falls of the Potomac where the President demonstrated his skill as an engineer.  Developed as a memorial to George Washington, the Parkway may be used on any day to travel to exciting historical, natural, and recreational areas.

WHO MAY BE CONSIDERED:  Current National Park Service Pathways Student Trainees within the local commuting area of the Washington DC Metropolitan Area.

This position is being filled under the Pathways Internship Program which is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid work opportunities in agencies to explore Federal careers while still in school.

The primary responsibility of this position include collecting and accounting for fees.  The incumbent has significant responsibility interacting with visitors and disseminating information.  Other duties may include visitor management related services such as; traffic control, crowd control, lost item assistance, and special event set-up/take-down.

This is an Excepted Service appointment not to exceed 1 year (IF SELECTED FOR THIS POSITION, YOU MUST BE A STUDENT CURRENTLY ENROLLED OR ACCEPTED FOR ENROLLMENT AT THE TIME OF APPOINTMENT)This appointment may be extended until the incumbent's education program requirements have been completed (as long as the incumbent continues to meet the eligibility requirements under the Pathways Internship program).  This position WILL NOT be converted to a term or permanent appointment upon completion of incumbent's academic program requirements.

The work schedule for this position will be full-time during the summer months and part-time OR leave without pay (LWOP) during the school year.

Temporary housing IS NOT available.

The hourly salary range for the GS-04 grade level is $14.59 to $18.97.

PHYSICAL DEMANDS: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required.  Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money.

WORK ENVIRONMENT:  Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight.  High levels of vehicle noise and emissions may exist during heavy visitation periods.  Duties may be performed alone in isolated locations.


  • Must meet eligibility requirements for Pathways Internship Program
  • Males born after 12/31/59 must be registered or exempt from Selective Svs.
  • Relevant experience and/or education (See Qualification and Evaluations)
  • Background investigation and favorable credit report
  • You must be a U.S. Citizen and at least 16 years of age
  • Possess and maintain a valid State or District of Columbia driver's license


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Incumbent is responsible for collecting appropriate fees at a park entrance station, visitor center, campground, or other visitor contact station following established accountability guidelines for handling government funds.  Operates an electronic cash register, computer or Point of Sale system, performs opening and closing shift functions, issues entrance receipts, tour tickets, park passes, and federal recreation pass in accordance with established guidelines, and verifies entrance receipts and various passes for validity dates.  Completes shift reports to verify money collected, accountable stock sold and all machine transactions.

Serves as a front-line representative of the agency.  Provides answers to recurring visitor questions concerning the specific park area and other surrounding areas of interest.  Explains the area's recreational opportunities, including NPS interpretive services, concession-operated facilities and services, and campground availability and hiking trails; distributes maps, brochures, and other printed material; and informs visitors of potential safety hazards;  provides directions and routes of travel through the park.


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In order to qualify for this position you must meet the following by the closing date of the vacancy announcement: Friday, June 14, 2013

Applicant must have successful completion of 2 full academic years of post-high school study or an associate's degree or an equivalent combination of education and experience.

One full academic year of undergraduate; graduate; vocational; trades; technical or high school education is the number of credit hours determined by the college, university or school to represent 1 year of full-time study.  The high school curriculum must be approved by a State or local governing body.  All education beyond high school must be accredited by an accrediting body or organization recognized by the U.S. Department of Education.

In order to be eligible for an appointment under the Pathways Internship Program:

  • You must be a student CURRENTLY enrolled or accepted for enrollment in a degree or certificate program on a full or half-time basis as defined by the institution (certificate program means post-secondary education, in a qualifying educational institution, equivalent to at least one academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum).

  • Enrollment MUST be with a qualifying educational institution such as a high school or state-approved home school (home school applicants may participate in the Pathways Internship Program as long as he or she is participating in either an accredited home school, or a home school curriculum approved by their State); or accredited technical/vocational/business school; a 2 or 4 year college or university; a graduate or professional school (e.g., law school, medical school); or a post-secondary home school curriculum (applicants enrolled in GED courses and pursuing a GED diploma meet the definition of participant).

  • Applicants must be in good academic standing as described by their institution.

You must continue to meet these eligibility requirements throughout the duration of your appointment under the Pathways Internship Program.

Please submit a legible copy of your school transcripts, acceptance letter or list of college courses INCLUDING  credits, hours, major(s), and grade point average or class ranking.  In addition, you MUST submit proof of CURRENT SCHOOL ENROLLMENT (i.e. school transcripts, acceptance letter, verification of enrollment).  If you fail to provide these requested documents, you will be rated as having an incomplete application package and you will not be considered for the position.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:

Education completed in foreign colleges or universities may be used to meet the above requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. For further information, visit:



  •  New employees of the Department of the Interior must identify a financial institution for direct deposit of net pay within 30 days of entrance on duty.  Appointment will be subject to a pre-employment background investigation. Under the requirements of the Homeland Security Presidential Directive 12 (HSPD-12), all new Federal Employees must pass a background investigation. Failure to successfully meet these requirements will be grounds for termination.

  • This is not a drug tested position.

  • Applicant must be able to work alternative work schedules, shift rotations, including night shift, holidays, and weekends.

  •  Incumbent must wear the prescribed National Park Service uniform.

  • Trial period may be required.

  • Applicant must be able to handle, collect, and account for money.

  •  Applicants must possess and maintain a valid State or District of Columbia driver's license.

  • Incumbent will be required to work outdoors, often under adverse conditions. 

  • Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active.  Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.

  • If selected, and official transcript or acceptance letter will be required.


We will review your application, including an online assessment questionnaire, to ensure you meet the job requirements and assess your ability to perform this job.  Your ratings are subject to change if discrepancies exist between your responses and your supporting documents.

All applicants will be rated on the following Skills or Competencies:

  • Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others.  Develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed.  Relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Technical Competence - Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

If you meet the qualification requirements, based on your score your application your applicant will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified.  Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans.

Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position.

Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.

Qualified- applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job.



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The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at

Annual and Sick Leave: Most Federal employees earn both annual and sick leave. For additional information visit:

If you use public transportation, part of your transportation costs may be subsidized. Our human resources office can provide additional information on how this program is run and provide you with the appropriate forms.


Veterans Preference:  If you are claiming veterans preference, you must submit proof of eligibility.  See

Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible visit

Travel, transportation and relocation expenses will not be paid.  Any travel, transportation, or relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, June 14, 2013 to receive consideration.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click the Submit My Answers button to submit your application package.
  3. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  4. To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.
  5. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Faxing Applications or Supporting Documents:

You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.

NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

To fax your documents, you must use the following cover page and provide the required information.  The Vacancy ID is 905525.

Fax your documents to 1-478-757-3144.

To complete the occupational questionnaire and submit via fax:

Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.


  1. Resume showing relevant experience (cover letter optional)
  2. Completed Assessment Questionnaire.
  3. Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point Veterans' Preference; DD-214 if claiming  5 point preference) if applicable
  4. ICTAP/CTAP Documentation (see "Transition Assistance Plan" in online questionnaire) if applicable
  5. Documentation supporting eligibility for non-competitive appointment (e.g. severely disabled, eligible veterans, etc.), if applicable
  6. School transcripts and/or acceptance letter from accredited institution (used to verify eligibility for the Pathways Internship Program). 


Dafina M. Williams
Phone: (202)619-7230
Fax: (202)619-7240
Agency Information:
NPS National Capital Region
1100 Ohio Drive SW Room 244
Washington, DC
20242 Fax: (202)619-7240


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted. After making a tentative job offer we will conduct a suitability and/or security background investigation.

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