How to reset your password when you have forgotten your security questions

If you’ve forgotten your security questions, please contact the USAJOBS Support Desk:

  1. Fill out the Contact Us form at the bottom of the page.
  2. Provide a current email address that you can access in the Question/Comment box. Include other information associated with your account including your username, mailing address, or phone number(s).
  3. Click Send.

We’ll get back to you within one business day, once you submit the form. If you don’t hear back from us after one business day, check your email SPAM or junk folder.