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    The positions are located in the Bureau of Consumer Protection, Division of Marketing Practices, Division of Advertising Practices, and Division of Financial Practices. The Bureau of Consumer Protection investigates and litigates civil actions to enforce federal consumer protection laws, including unfair and deceptive acts and practices related to COVID-19.

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    At the full performance level of the Federal Trade Investigator position, the incumbent will perform the following duties:

    • Conduct and direct the full range of functions for investigations and projects of the greatest scope and complexity concerning enforcement of consumer protection statutes and rules under FTC jurisdiction, and make recommendations whether investigations should be initiated.
    • Gather and objectively review and evaluate evidence and information from various sources, including consumers, businesses and financial institutions, to identify potential targets for law enforcement action and support litigation.
    • Conduct undercover investigations and purchases online, via telephone or in-person. Utilize and master a variety of software and hardware tools to capture and preserve evidence from a variety of internet-connected or other devices for use in litigation.
    • Interview consumers and draft declarations summarizing consumer experiences to use in litigation.
    • Analyze and synthesize bank records, balance sheets, income statements, regulatory filings, annual reports, tax returns, ledgers, statements of cash flow and other financial documents and reports. Utilize financial documents and reports to assist in identifying the extent of ill-gotten gains and consumer harm, and location of assets. Draft reports and memoranda summarizing complex financial information from multiple sources.
    • Be deposed and testify in court regarding all aspects of an investigation.
    • Analyze voluminous business records and other documentary evidence.
    • Identify software and hardware tools as well as new techniques to assist with the research and investigation of deceptive and unfair practices that involve all facets of the FTC's consumer protection mission. Train and offer assistance to attorneys and other staff on the use of these tools and techniques.
    • Plan, arrange and execute all aspects of highly complex investigative actions, including locating witnesses, interviewing witnesses, and coordinating with appropriate officials from multiple jurisdictions.
    • Provide investigative support to plan, coordinate, and participate in hearings and trials. Draft and assist in drafting questions to ask during the hearing/trial. Testify at hearings, trials and depositions. Provide substantive ideas for material or evidence to subpoena.
    • Conduct discreet, confidential, formal and informal fact-finding examinations. Provide expert technical advice and recommendations to agency officials.
    • Analyze investigative reports for the presence of critical and sensitive issues that may warrant special handling and provide advice to agency officials for subsequent action needed. Present conclusions and recommendations in writing in investigative declarations; prepare case summaries and brief appropriate persons.
    • Analyze and synthesize voluminous consumer complaint data. Utilize databases to locate potential law enforcement targets and complaint trends.
    • Perform other duties as assigned.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/614781600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.