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    Due to the Pandemic, and individual states with different phases of reopening, the selectee’s report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

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    The incumbent directs the work of subordinate employees for more than one program supporting external services customers within the Product Services Division.

    Work includes a mixture of routine and complex projects/programs. Work involves planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate. The work of the organization directly impacts the operational availability of the National Airspace System, Department of Homeland Security Surveillance and Communication systems and systems and infrastructure of other customers of the Logistics Center.

    Defines, plans and organizes assigned budget, staff, and other resources to accomplish organizational objectives. Manages budget and performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resource, and other administrative policies and procedures, and an advanced understanding of the objectives of the division.

    Contacts are primarily within the organizational unit and with higher level managers to discuss the status of projects/programs and to plan for the future. Frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for the PSD within guidelines.

    Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Communicates and reinforces EEO program policies and programs in all areas of responsibility, including selection, training and promotion opportunities. Fosters a work environment where all employees are treated in a fair and equitable manner.

    Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Has a discretion to ensure the alignment of projects/programs with the4 tactical (short-term) objectives of the major subdivision. Work activities typically impact directly on project/program objectives for more than one organizational unit and for the major subdivision. Work frequently affects the major subdivision's internal and external customers.

    This position will require approximately 35% travel.

    This position requires involvement with and access to law enforcement sensitive materials involving Customs and Border Protection Law Enforcement systems, projects, programs, files, drawings and data. The applicant will be required to successfully complete a high risk security level clearance (i.e. Background Investigation).

    Travel Required

    50% or less - The job may require up to 50% travel.

    Supervisory status


    Promotion Potential


  • Job family (Series)

    0340 Program Management

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/613987700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.