The divisions in the General and International Collections Directorate Collection and Services are the Library's primary gateway to the collections and reference services dealing with the non-English-speaking world. Reference librarians in these divisions provide assistance to researchers in the culture, history, literature, politics, political structure, economies, humanities, and social sciences of these countries and regions. Clients include Congress, foreign and U.S. Government agencies, national and international academics and scholars, research and scientific institutions, the professional and business communities, and the general public. Librarians respond to inquiries that are received in person, by telephone, by correspondence and by electronic media.
Reviews various brochures, catalogs, journals, and other sources of items for possible acquisition to develop collections in areas of subject of geographic responsibility. Uses standard methods, techniques, concepts, and principles to perform assignments, which may involve materials in multiple languages and writing systems.
Assists senior reference staff in determining the quality and usefulness of collection materials. Assists in developing strategies for the organization, storage, preservation, and service of materials.
Monitors the condition of collection materials to ensure adherence to established preservation standards and specifications. Brings deteriorating items and those with special needs to the attention of division management. Orients users and explains procedures and regulations governing use and handling of materials in the collection.
Provides reference and instruction to individual researchers and groups where needs are relatively easy to determine from client interviews in person or over the telephone, or from written requests, and the bibliographic source materials are of limited technical complexity and are
readily-accessible, i.e., found in the Library's collection or can be located within a database by use of standard search procedures.
Provides in-person and telephone reference services in a reading room. Responds orally or in writing to inquiries related to assigned field of responsibility. Searches standard databases where the information is relatively stable, such as for bibliographic citations of a general nature. Seeks assistance for locating materials that are not readily accessible.
Develops knowledge of resources in other agencies or institutions to provide informed referrals. Assists patrons with specialized collections under the direction of senior staff.
Coordinates the acquisition of items of limited technical complexity, or those easily acquired. Consults acquisition policies to determine whether items are appropriate for purchase, copyright claim, exchange, gift, or other type of acquisition. Examines recommendations to identify processing and custodial requirements and to identify out-of-scope materials.
Assists in preparing research guides and finding aids on specific topics of recognized client interest using standard search strategies. Assists senior librarians in revising or updating research materials.
Identifies foreign and international print and electronic resources in a field of specialty to address user needs that are easily determined from interviews or written requests. Provides reference and research services of limited technical complexity. Prepares and updates standard guides to specialized collections and resources.
Performs various other duties as assigned.
This position is not eligible for permanent remote telework.