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    The ideal candidate for this position will have experience with insurance, outreach, and the National Flood Insurance Program (NFIP), and possess strong customer service and communications skills. This position starts at a salary of $84,231 (GS-12), with promotion potential to $100,161 (GS-13). Apply for this exciting opportunity to become a member of Region III Mitigation Division within FEMA.

    View common definitions of terms found in this announcement. 


    Learn more about this agency


    The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

    When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. FEMA prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.

    EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

    In this position, you will have the overall responsibility for execution of regional mitigation programs and plans that protect lives and prevent or reduce the loss of property from hazardous events. Typical assignments include:

    • Promoting the National Flood Insurance Program (NFIP) to help reduce the impact of flooding on private and public structures by providing affordable insurance for property owners.
    • Assisting communities reduce the socioeconomic impact of disasters by promoting the purchase and retention of insurance through the NFIP.
    • Providing strong customer service as a regional flood insurance subject matter expert (SME). Responding to policy holders and congressional inquiries. Speaking to wide range of audiences including disaster survivors, insurance agents, floodplain managers, and others.
    • Encouraging communities to adopt and enforce floodplain management regulations, which will mitigate the effects of flooding on new and improved structures and lessen insurance claims.
    • Performing writing and speaking functions requiring substantial knowledge of the various areas of emergency management and insurance/actuarial science.

    Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

    Travel Required

    50% or less - Travel may be required up to 40% of the time

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/613228000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.