This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/611414000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Join the team! The Office of the Executive Director (OEX) coordinates and provides education and outreach activities to various domestic stakeholders, including manufacturers, retailers, resellers, and small businesses.
Learn more about this agency08/23/2021 to 09/01/2021
$122,530 - $172,500 per year
GS 14 - 15
1 vacancy in the following location:
Yes—as determined by the agency policy.
Occasional travel - Occasional
No
PERMANENT
FULL-TIME
Competitive
15
No
No
2000EX-2021-0001
611414000
UNITED STATES CITIZENS MAY APPLY (no prior federal experience is required).
The Small Business Ombudsman (SBO) is responsible for serving as the Commission's primary point of contact for small businesses; for providing coordinated agency answers to the many varied and complex legal, regulatory, and technical inquiries received; for managing and reporting on the assistance provided to small businesses; and for engaging with small businesses to facilitate the creation of safer products through better educated small businesses.
As the Lead for the SBO team in OEX, you will make assignments to staff and provides team with advice, consultation, and mentoring in performing work. Train staff, serves as a resource and directs approach on complex matters. Perform Team Leader duties such as managing and approving leave, providing substantive, written input on performance appraisals and developing training plans for staff. Assists DD/OEX in ensuring effective management of manpower and resources, selection of qualified candidates for appointment, and initiating appropriate personnel actions for staff.
Major responsibilities include:
Analyzing varied regulatory and technical inquiries, ascertaining which statutes and regulations are applicable, providing comprehensive oral advice and/or drafting written counseling to facilitate compliance with all applicable federal safety regulations by the small business inquirer.
Analyzing issues before the Commission or likely to arise before the Commission and develop views and interpretations on those issues from a uniquely small business perspective.
Providing answers to all inquiries received, and seek out senior executives, managers and colleagues to ensure that staff guidance on regulatory and technical issues is harmonized, consistent and appropriate.
Synthesizing and providing feedback from small businesses on the Agency’s regulatory agenda and the likely or actual impact of CPSC regulations on the unique circumstances of small businesses, small batch manufacturers, and crafters to the relevant internal stakeholders.
Providing clear and easy-to-understand legal and technical answers to all regulatory and technical questions from small businesses, small batch manufacturers, crafters, and others subject to the agency’s jurisdiction.
Developing and providing information and guidance specifically tailored to small businesses, small batch manufacturers, and crafters so that they can understand and comply with applicable safety standards and the CPSC's regulatory requirements.
Publicly speaking and engaging in outreach activities to the diverse constituencies and industries represented in the small business community subject to the CPSC's jurisdiction.
Keeping abreast of important developments on sensitive and critical issues which may inform future agency rulemaking and the provision of accurate, up to date information in response to inquiries from small businesses and those representing small businesses.
Attending meetings and conferences, for the Commission when requested; and officially representing and speaking for the Commission staff at meetings or public forums on issues of policy and technical compliance.
Identifying issues and gaps in agency regulatory guidance facing the small business community which may have not yet been identified and addressed by the Commission staff and marshaling the staff to develop a consensus staff guidance position.
Must be a U.S. Citizen.
This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the tentative employment offer may be withdrawn.
If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Please see http://www.sss.gov for more information.
Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.
The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee’s identity and eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Upon appointment, you will be required to complete a Confidential Financial Disclosure Report, OGE-450. You will need to provide the information annually.
You are applying under Delegated Examining and if selected under this authority, you will be required to serve a 1-year probationary period, even if you are a transfer from another federal agency.
Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Qualifying specialized experience must demonstrate:
GS-14: 1) demonstrated experience in developing educational and outreach materials for stakeholders implementing statutes administered by a federal or State government agency; and 2) demonstrated ability to effectively communicate complex information and correspond with stakeholders and firms about their responsibilities under those statutes.
GS-15: 1) expert experience in developing educational and outreach materials for stakeholders implementing statutes administered by a federal or State government agency; and 2) demonstrated ability to effectively communicate complex information and correspond with stakeholders and firms about their responsibilities under those statutes.
Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Applicants must meet the qualifications for this position by the closing date of this announcement.
There is no substitution for specialized experience for this position
CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.
Payment of relocation expenses is NOT authorized.
All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking reference and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work.
Additional selections may be made through this vacancy announcement.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
After the vacancy closes, we will review your application package to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications, your responses to the questionnaire, resume and supporting documentation will then be reviewed. You will be placed in one of the three pre-defined categories. Your responses to the questionnaire will serve as the basis for your initial rating in one of three pre-defined categories: "best", "better", and "good". Within each category, those eligible through veterans preference will be listed at the top of the category. Your resume must support your answers to the questionnaire, or your category may be changed. The candidates in the highest category will be certified for referral to the selecting official and may be invited to an interview.
CTAP/ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a category rating of BETTER.
Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.
Your package must be complete and submitted in the manner specified in this section. Packages that are submitted in any other manner without prior approval from the agency point of contact will not be considered.
A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Current and former Federal employees: You must submit a copy of your most recent SF-50, Notification of Personnel Action, which shows competitive or excepted service appointment, tenure group, and salary. If you are applying for a higher grade, please submit the SF-50 showing the highest (permanent) grade ever held, if different from your current grade. Please note: performance award, details, and realignments are not acceptable SF-50s.
For proof of Veterans Preference you must submit a DD-214 (member copy 4)and, if applicable, Standard Form 15, VA Letter. You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/.
If you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.
Other documents identified in this announcement.
All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have three choices for submitting your supplemental documents:
1. Download from your USAJOBS account; or
2. Upload your file(s); or
3. Fax using the online Fax Cover Sheet.
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This vacancy announcement is being advertised simultaneous to vacancy announcement 2000EX-2021-0002 (Merit Promotion). Applicants who wish to be considered under both announcements must apply separately
A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
If you are a current or former federal employee you must submit a copy of your most recent Standard Form (SF) 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
For proof of Veterans Preference you must submit a DD-214 (member copy 4)and, if applicable, Standard Form 15, VA Letter. You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/.
If you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.
All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have three choices for submitting your supplemental documents:
1. Download from your USAJOBS account; or
2. Upload your file(s); or
3. Fax using the online Fax Cover Sheet.
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient.
If you experience technical difficulties during the online application process, including error messages received when submitting your supporting documents, please contact the Help Desk by email at mgshelp@monster.com. The help desk is available for technical support questions Monday - Friday, 7:00 a.m. to 7:00 p.m. ET.
You will be evaluated for this job based on how well you meet the qualifications above.
After the vacancy closes, we will review your application package to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications, your responses to the questionnaire, resume and supporting documentation will then be reviewed. Your resume must support your responses to the self-assessment questions or your score may be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited to an interview.
Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/611414000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Make a Career Connection! We are looking for individuals who would like to come to work for a small, independent reguatory agency dedicated to saving lives. We work hard to protect the public from the unreasonable risk of injury and death from consumer products. Every U. S. Consumer Product Safety Commission (CPSC) employee is proud to be a part of a team that works together to assure that the products you use every day are safe. Consider a position at the CPSC as your career choice.