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    Duties

    Summary

    This position is located in the Mid-America Program Service Center, Debt Management Section, at the Richard Bolling Federal Buliding, 601 E. 12th Street, Kansas City, Missouri 64106.

    NOTE: Telework may be available in accordance with agency policy.

    Learn more about this agency

    Responsibilities

    Once selected for the Debtor Contact Representative position in SSA, you will contribute to the Agency's mission by performing clerical duties involving contacting claimants for the purpose of examination, collection, control, documentation and disposition of overpayments from all SSA-administered programs.

    Debtor Contact Representatives perform technical and clerical duties involving contacting debtors for the purpose of examination, collection, control, documentation and disposition of overpayments against all SSA administered programs through both incoming calls to the SSA 800 number and outgoing calls directly to the debtors. Debtor Contact Representatives use many computer resources including the SSA administered software, the Internet, and over the counter software to answer debtor's questions, input decisions, and locate debtors.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    6

  • Job family (Series)

    0962 Contact Representative

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/610741400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.