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    Duties

    Summary

    Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: Click Here

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    Responsibilities

    As a Transportation Security Manager (TSM) for Security Operations (SO), Transportation Security Administration (TSA), Department of Homeland Security (DHS), your duties will include:

    • Managing screening checkpoints that are central to TSA objectives that serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft.
    • Recognizing and recommending correction of improper use or application of equipment, providing guidance to subordinates, and answering routine questions presented by subordinates.
    • Managing and supporting the collections of various performance metrics in an effort to identify areas in need of process improvement and systemic or individual weaknesses, vulnerabilities, or inefficiencies in the screening process.
    • Coordinating national and local crisis management and incident response protocols.
    • Recognizing and understanding the customer service needs of the traveling public and balances these needs with safety and security in mind.
    • Working cooperatively with airport stakeholders in furtherance of the TSA mission.
    • Monitoring individual performance and providing frequent communication in order to promote screener development.

    Supervisory/Managerial duties includes serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.

    Travel Required

    Occasional travel - A minimum of one (1) week of travel in a full-time duty status will be required within 90-days of entry on duty to complete TSA’s in residence New Hire Training. This training will occur away from the employee’s duty station of record. Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.

    Supervisory status

    Yes

    Promotion Potential

    H

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/609903100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.