The Division of Field Operations is responsible for carrying out investigative, compliance, consumer information and public affairs activities. We encourage voluntary industry compliance with the laws and regulations administered by the Commission, identify product related incidents, investigate selected injuries or deaths associated with consumer products, and implement wide-ranging public information and education programs designed to reduce consumer product injuries.
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The Division is primarily comprised of Product Safety Investigators and support staff that are required to work remotely full-time from home at duty locations across the country. Our goal as an agency is to assure consumer products distributed to the public are safe. Investigators serve as the Commissions front-line to the public and have a crucial role in protecting America’s families from unsafe consumer products.
Product Safety Investigators are responsible for:
- Conducting inspections of manufacturers, distributors, wholesalers, and retailers who produce, assemble, distribute and sell consumer products.
- Traveling to on-site locations such as production plants, company offices, distribution facilities, etc.
- Examining production methods, product specifications, manufacturer's testing and quality control procedures, product certification and labeling.
- Identifying & evaluating products for potential, substantial, and imminent hazards.
- Collecting and processing product samples.
- Determining compliance with the organization's regulations, laws, and product standards.
- Conducting investigations by interviewing consumers, fire and police officials, as well as other knowledgeable officials and witnesses on product related injuries and deaths.
- Conducting interviews of responsible management personnel.
- Obtaining affidavits and documents & preparing concise, factual reports.
- Conducting media interviews and responding to inquiries from the local media.
- Conducting information and education campaigns that promote consumer safety.
- Maintaining contact with local government offices, coroners, and medical examiners.
Equally as important as the responsibilities outlined above, are values such as honesty, loyalty, patience, integrity and the ability to support and respect your management, peers and subordinates.
Occasional travel - Occasional overnight travel is required.
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/609149300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.