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    Due to the Pandemic and individual states with different phases of reopening, the selectee’s report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is determined by state and Federal officials that employees are allowed to report to the workplace where this position is located, on a regular basis.

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    The position is a Management and Program Analyst located within the FAA, Air Traffic Organization, Mission Support Services, Central Service Center, Resource Management Group, Management and Administrative Support Team.

    Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional. May act as a contributing specialist on large work activities or as a project manager or team leader for large projects/programs/activities. Applies experience and comprehensive knowledge applicable to his/her discipline to plan and conduct functional activities for projects/programs.

    Communicates and coordinates activities connected with processing Equal Employment Opportunity (EEO), Security Investigations (ROI), Accountability Board (AB) and Merit Systems Protection Board (MSPB)- [mixed case complaints] and monitors issue status for Service Units. Reviews, prepares and processes responses for EEO, AB, Security Investigations, and MSPB mixed cases in accordance with FAA and ATO policies. Works with other stakeholders, such as Office of Civil Rights (OCR), Legal Counsel (AGL) in compiling and analyzing data from complaints and provides information to Service Unit management on complaint issues, including settlement agreements.

    Assignments frequently require knowledge and experience working across functional and/or organizational lines. Typical assignments may include: providing guidance to less-experienced professionals; leading teams/projects; designing and recommending solutions to complex problems; preparing and reviewing management reports or contractual documents, and developing and recommending improvements to systems and processes to improve operational efficiency.

    Formulates critical management policies and systems and ensures timely implementation. Advises organization and program managers on critical planning and resource utilization issues. Leads or personally performs complex or controversial studies which result in authoritative recommendations to improve organizational structures, management policies, and work distribution. Leads or personally completes analyses of critical programs by developing baseline performance measurements and comparing performance with the baseline. Represents the organization in dealings with officials of other FAA organizations, DOT, and the private sector.

    Established policies/procedures provide guidance for most assignments, but allow considerable discretion to select the most appropriate approach or to develop new approaches. Assignments regularly require the interpretation of internal and external policies and extrapolation from precedents. Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional. Develops and recommends approaches to address current and anticipated problems and issues. Works with management and more experienced professionals to jointly solve problems.

    Work is reviewed rarely, typically though status reports and at project completion, to ensure policy compliance and alignment with the requirements of the project or other work activity. Work activities typically impact directly on the objectives of one or more organizational units, major subdivisions, and LOBs/SOs, and may affect the objectives of the FAA. In some specialties, the work often affects internal and external customers.

    Performs other duties as assigned.

    Travel Required

    Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/608837400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.