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    Duties

    Summary

    The Director of Telework position is located in the Office of the Chief Administrative Officer. The incumbent is the expert senior leader who develops and implements comprehensive telework and hoteling programs for agency employees in order to solve business problems of productivity, and employee retention. 

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    Responsibilities

    The incumbent of this position will be responsible for representing the USPTO on all telework matters, providing oversight of the enterprise-wide telework programs, and providing telework expertise to federal agencies and organizations across public and private sectors.

    The primary duties of this position include implementing all telework regulations and legislation. The incumbent will also testify before Congress and represent the USPTO in discussions with the White House; provide interviews to the press about USPTO telework programs; prepare/brief the USPTO Director for reporting on telework operations, proposed expansions, and business results; brief management and union officials to discuss issues and negotiate positive outcomes; establish and update/refine the USPTO enterprise –wide telework policy; advise agency leadership and partners with business unit heads to design, develop and modify specific telework programs. The incumbent will also lead and/or serve on high-level internal and external agency committees; serve as speaker at international, national, regional, and local conferences and meetings; serve as expert advisor to agencies and organizations across the public and private sector; be responsible for ensuring accuracy and timeliness of agency-wide telework statistics for reporting to upper management, DOC, OPM, and Congress; oversee all USPTO telework programs; provide justification for new telework programs; and develop cost/benefit analysis and other financial documentation as necessary. 

    The Director of Telework will also be the senior leader responsible for leading teams of employees and management to perform duties such as:

    • Conduct studies and analyzing results in regards to employee and supervisory attitudes concerning work at home programs;
    • Identify barriers to program participation and devises programs to overcome these barriers;
    • Study differences in productivity between participants and non participants in telework programs in order to develop correlates of successful participation;
    • Track costs of equipment and other services provided to telework program participants and compares them to productivity benefits achieved by the program, including such outcomes as reduced employee turnover, savings on space utilization, etc.; 
    • Develop strategies to improve cost/benefit results;
    • Develop plans for office hoteling of telework participants considering such factors as necessary equipment, and the needs of telework participants for training and team building in the office.
    • Work with the Office of Governmental Affairs to submit the annual Telework Enhancement Act Program (TEAP) Reports to Congress.

    The incumbent serves as a recognized authority in the analysis and development of telework programs and is subject only to administrative and policy direction concerning overall program priorities and agency objectives.

    This position may include some supervisory and related managerial duties. These duties should occupy less than 25 percent of the incumbent’s time.

    The physical worksite for this position is located in Alexandria, VA. However, the USPTO is currently under a mandatory telework posture due to the COVID-19 pandemic; therefore, this position is currently under a 100 percent telework schedule. The position’s telework schedule will likely change in the future when USPTO moves away from its mandatory telework posture. At that time, the incumbent will be expected to report to the physical work site in accordance with the updated status requirements of their supervisor. The nature and scope of future telework opportunities will be subject to the unit’s telework policy, any applicable bargaining unit agreements, and supervisory approval. Payment of relocation expenses, as applicable, will be paid in accordance with this Job Opportunity Announcement. Non-compliance with the supervisor's telework-schedule requirement could result in adverse action, including separation.

    Travel Required

    Not required

    Supervisory status

    Yes

    Promotion Potential

    00

  • Job family (Series)

    0340 Program Management

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/607142200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.