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    Summary

    Come work for the USPTO, we have been ranked as one of the best places to work in the federal government! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees. For more information about the USPTO, please visit the USPTO Jobs Website

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    Responsibilities

    The Chief Information Officer (CIO) is the principal advisor to the Under Secretary and Director on the application of information technology (IT) to support and improve the Agency’s business processes.  The CIO directs the development, implementation, maintenance, enhancement, and operation of the USPTO automated information systems and the development of supporting strategic and operational plans; manages the USPTO computer facilities, equipment, and telecommunications network. 

    The Office of Information Management Services delivers quality information products and services to meet USPTO, public, and intellectual property community needs and ensures the quality and integrity of the intellectual property data.  The Office provides access to collections of patents, trademarks, and related information through multiple nodes, and promotes dissemination of information to the public on the use of patent and trademark information systems.  The Office provides support across the USPTO with software, hardware, network, desktop, and web services that support access to the USPTO’s IT assets and similarly provides agency-wide support for records management and information collection.

    The Public Search Services Division (PSSD) provides customer support, outreach, and public training in the use of patent and trademark information, systems and search tools.  The Division maintains and provides access to collections of patents, trademarks, and related information in electronic, microfilm and paper format in the Public Search Facility (PSF) and in the national network of Patent and Trademark Resource Centers (PTRC).  PSSD operates the USPTO Contact Center, responding to customers through various media and providing general information to the public on the use of patent and trademark information and systems.

    IT Product Development Specialist will be responsible for the following:  

    • Guiding the development of IT products that deliver good business results for USPTO Contact Center(UCC)/USPTO.
    • Developing plans for development teams to ensure that products meet the needs of all stakeholders.
    • Communicating with stakeholders, including customers, business managers, and the development team to ensure that goals are clear.
    • Communicating the product vision to the development team; prioritizing and owning product backlog; making trade-offs between scope, budget, and timeline.
    • Developing plans for development teams to ensure that products meet the needs of all stakeholders.
    • Participating in the management and execution of iterative product development and delivery activities.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    13

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/606611400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.