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    As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.

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    Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Air & Marine Operations, Strategy, Policy & Communications Branch, Jacksonville, FL.

    Joining the Air & Marine Operations (AMO) Division within US Customs and Border Protection will give you the opportunity to develop, refine and execute AMO's external communications strategy for researching, drafting, and monitoring communications functions related to AMO. This position starts at a salary of $92,143.00 (GS-13, Step 1) to $119,787.00 (GS-13, Step 10) with promotion potential to $119,787.00 (GS-13 Step 10).

    In this position with Air & Marine Operations, you will be responsible for the following duties:

    • Managing, refining, and implementing Air and Marine Operations' national external communications; coordinating with stakeholders across CBP and AMO to ensure its effectiveness and to encourage adoption of relevant communications techniques into the AMO culture.
    • Coordinating within and among AMO's Strategy, Policy, and Communications (SPC) Division, AMO region/field offices, and the CBP Office of Public Affairs, to ensure consistency in voice, amplify key messages, and cultivate the broader AMO message dissemination in alignment with CBP public relations policies.
    • Managing day-to-day communication activities, to include drafting press releases, white papers, official statements, drafting communications for senior leadership, hosting media events, and/or staffing media onsite or virtual interviews, as well as managing multiple social media platforms.
    • Monitoring effective benchmarks for measuring the impact of media and social media programs by analyzing, reviewing, and reporting on the effectiveness of campaigns.
    • Preparing material for publication by gathering, developing, and checking the accuracy of information by research and by interviews with subject-matter specialists, program officials, and policymakers.

    Travel Required

    25% or less - You may be expected to travel for this position.

    Supervisory status


    Promotion Potential


  • Job family (Series)

    1035 Public Affairs

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/605122200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.