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    Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: Click Here

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    If selected for this position, you will serve as a Transportation Security Manager (TSM) for Security Operations (SO), Transportation Security Administration (TSA), Department of Homeland Security (DHS). You will be responsible for mitigating threats against civil aviation and other transportation security modes. You will manage one or more programs, including, but not limited to, Checkpoints, Coordination Center, and/or Behavior Detection Officer (BDO) Screening of Passengers by Observational Techniques (SPOT) Program, as assigned by the Federal Security Director (FSD), Deputy FSD, or Assistant FSD.

    Duties include, but are not limited to:

    • Fostering a collaborative organization that networks freely with each other to accomplish the mission.
    • Developing and maintaining collaborative relationships with TSA Stakeholders.
    • Supporting a culture that values an exceptional workforce through empowerment, support of risk-based decision making, and coaching/mentoring.
    • Utilizing appropriate leadership styles and techniques based on evaluation of the situation, in order to effectively guide and direct staff.
    • Coordinating with internal and external stakeholders (e.g., STSOs, BAOs, BDOs, airlines, etc.) to ensure communication of up-to-date threat information.
    • Facilitating and contributing to daily briefing discussions, and using scenarios and examples to clarify appropriate application of Standard Operating Procedures and to engage and empower the workforce.
    • Monitoring, encouraging, and continually reinforcing principles of critical thinking, specialized communication tactics, and understanding of the security threat.
    • Assessing security operations and managing resources to reduce stress and encourage use of network to maximize mitigation of the threat.
    • Responding to and resolving security related incidents, emergency situations, and difficult customer service issues by creating calm, establishing command presence, and using critical thinking and tactical communication.
    • Creating and reinforcing a work environment that maintains open, respectful communication, values employees, and encourages the use of cooperative problem solving.

    Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.

    Travel Required

    Occasional travel - A minimum of one (1) week of travel in a full-time duty status will be required within 90-days of entry on duty to complete TSA’s in residence New Hire Training. This training will occur away from the employee’s duty station of record. Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/603770700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.