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    WHAT IS THE APPEALS DIVISION? Independent by statute, staffed by highly trained professionals who provide mediation for any taxpayer compliance actions. Appeals is the last opportunity for the IRS and a taxpayer to resolve disputes prior to litigation, and ensures that all taxpayers can receive impartial review of their case.
    A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

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    WHAT DOES A SETTLEMENT OFFICER DO? As a Settlement Officer you are responsible for the administration and resolution of issues which were not previously resolvable within the Service. In this role, you provide the opportunity for the taxpayer and the Service to settle tax disputes without litigation, and encourage taxpayer cooperation and voluntary compliance. In those instances where the dispute is not resolvable, the Settlement Officer clarifies the issues and provides Counsel and/or the Department of Justice with a refinement of the contested legal questions and facts. The Settlement Officer has a tremendous amount of responsibility and serves in an essential role within the Service.

    As a Settlement Officer you will:

    • Conduct Appeals conferences for the settlement/resolution of tax cases which have the most complex technical collection issues, and settle a variety of technical issues which are within Appeals jurisdiction.
    • Analyze case files, supporting documents and other information which related to tax liability. Review cases for adequate technical development of issues, and remedy defects or inadequacies in cases or on issues either independently or by referral to the appropriate Service component.
    • Research case issues to determine and apply the law to the facts presented. Where issues are unclear or where a clear precedent is lacking, determine the appropriate resolution based upon relevant factors including reasonableness, adjudication trends and settlement practices.
    • Deal professionally and effectively with taxpayers, representatives and co-workers. Conduct Appeals conferences with dignity, impartiality and an orderly manner. Consistently demonstrates high technical skill and full knowledge of case issues.
    • Keep current with significant changes in the Internal Revenue Code, regulations, the IRM, court decisions, and other tax publications which relate to assigned areas of responsibilities (e.g. Trust Fund Recovery Penalties).
    • Act as a "resources person" on collection matters for Appeals personnel. Provides "expert advice" on collection matters for Appeals personnel.
    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status


    Promotion Potential


  • Job family (Series)

    0930 Hearings And Appeals

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This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/601464300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.