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    Duties

    Summary

    This position is located within the Morale, Welfare and Recreation (MWR), Naval Support Activity Naples, Department, Gaeta, Fleet Recreation Center.The purpose of this position is to provide professional support to the comprehensive program of recreational Fleet and Family Readiness opportunities for USN active duty, home-port ship, retired military, DOD Civilians, DOD contractors and their family members, visiting ships and guests.

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    Responsibilities

    1. The incumbent is proactive and conveys information pertaining to the overall Fleet and Family Readiness Program to all authorized patrons.

    2. The incumbent serves as a primary front line customer service representative of the overall program and as such,must continually present information in a highly professional and customer friendly style.

    3. Provides and updates patrons with information and referral. Maintains the referral resource “bank” to include general information, personal and family enrichment, support services, answers questions pertaining to the Fleet and Family Readiness Programs, and other information as needed (i.e. hours of operation, telephone numbers, maps, area hotels, local festival dates, sports and fitness schedules, cultural events etc.)

    4. Answers the telephone, takes messages, and refers callers or visitors to appropriate person.
    5. Assists patrons with the physical resources offered within the Fleet and Family Readiness Center.
    6. Performs other duties asassigned.

    Travel Required

    Occasional travel - WITHIN NAPLES

    Supervisory status

    No

    Promotion Potential

    01

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/600948900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.