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    Duties

    Summary

    Division Locations

    Los Angeles Division
    255 E. Temple Street
    Los Angeles, CA

    Santa Ana Division
    411 West Fourth Street
    Santa Ana, CA

    Riverside Division
    3420 Twelfth Street
    Riverside, CA

    San Fernando Valley
    21041 Burbank Boulevard
    Woodland Hills, CA

    Northern Division
    1415 State Street
    Santa Barbara, CA

    Learn more about this agency

    Responsibilities

    Position Overview

    We are looking to expand our judiciary workforce of the future. As a Court Technology Specialist, your drive to innovate and improve, refine, and optimize traditional systems and processes will complement the variety of projects currently underway to advance our court and expand access to justice in one of the largest and busiest bankruptcy courts in the nation. Combine both your experience working across many technologies and your passion for providing exceptional customer service to contribute to our team!

    Major Duties

    The Court Technology Specialist is responsible for providing high quality customer service and supporting all audio-visual needs and end-user technologies which include installing, monitoring and maintaining the court's hardware, software, telecommunication, network and audio-visual equipment. The specific duties of the Court Technology Specialist include, but are not limited to the following: Monitoring and responding to day-to-day IT Help Desk activity as well as logging all activity and resolutions via ticketing system; providing input and recommendations regarding IT- related projects and managing large IT projects as assigned; installing, maintaining and ensuring operation of audio-visual equipment, including display devices, video conferencing, digital recording, courtroom sound systems, digital signage, structured cabling, telephone and other audio-visual systems as needed; providing hands-on deployment of court computing systems and mobile devices; developing software deployment packages via scripting and command line automation; providing end-user training on hardware/software as needed; developing documentation regarding support and/or project activities; assisting in the planning, coordination, implementation, and support of computer and audio-visual related policies and procedures; and maintaining detailed inventory of all devices. Occasional extra hours and work schedule flexibility may be required to meet the needs of the Court. Weekly travel to the Northern (Santa Barbara) Division and routine travel to other divisional offices will be required based on workload, project requirements and coverage needs.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    27 - CL-27.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/599576600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.