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    Due to the Pandemic, and individual states with different phases of reopening, the selectee’s report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

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    This position serves as a Community Engagement professional in the Federal Aviation Administration (FAA), Air Traffic Organization (ATO), Eastern Service Center (ESC), Operations Support Group (OSG). As the Community Engagement Officer (CEO), the incumbent is recognized as a subject matter expert in a specialized area and provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive. May develop new and innovative approaches, methodologies, and/or techniques; and direct challenging projects/programs/activities. The position is expected to fully plan, implement, manage and coordinate community outreach activities related to aviation issues. This position is a subject matter expert and responsible for planning, organizing, and controlling the activities necessary to deliver an effective community outreach program for Eastern Southern Region. Applies experience and expert knowledge that are applicable to his or her discipline to conduct functional activities for projects/programs that often require the development of new and innovative approaches. Identifies and resolves challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives. The position’s focus will be on FAA actions that have the potential to lead to noise concerns in their assigned areas, especially new instrument flight procedures. This position maintains consistent engagement and communication/messaging on aircraft noise concerns in accordance with Regional and National policies. The position requires close cooperation and collaboration with the respective ATO Service Center(s), and Regional and HQ Lines of Business and Staff Offices. Duties include, but are not limited to, managing community outreach activities and coordinating between agencies and required logistics. Develops annual strategy for community outreach and information distribution designed to inform stakeholders, Congressional staff, and communities on projects that have the potential to raise aircraft noise and other changes of interest. Collaborates on a regular basis with airport sponsors in on aircraft related noise complaints/issues to ensure consistency in responses between FAA and the airports, and to minimize or eliminate duplicative efforts. The incumbent applies knowledge of FAA's policies and objectives to identify, define, and organize resources for large projects/programs/work activities. Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements. Participates in FAA planning and development meetings to advise on potential community noise issues resulting from the project based on community noise complaints documented in the FAA database. Analyzes noise complaint reports to identify trends and community noise concern hot spots and coordinates within FAA to analyze potential changes in airspace that may be causing hot spots. Advises Office of Environment & Energy (AEE) of trends in FAA aircraft noise complaints that may indicate a change in air traffic or airport procedures that has the potential to become controversial and invite Congressional interest. Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches. May create new solutions and policy interpretations as situations require. Provides expert guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas. Develops and recommends approaches to address current and anticipated problems and issues. Works with senior management to identify and resolve problems. Participates in regularly scheduled telecoms/meetings with the CEO Lead, AEE, and Mission Support Services to ensure the agency is consistently applying policy and programs regarding aircraft noise.

    Travel Required

    Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/598463800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.