Due to the Pandemic, and individual states with different phases of reopening, the selectee’s report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.Learn more about this agency
This position is located in the Assistant Administrator for Communications (AOC). The Incumbent is a direct report to the FAA Web Manager and serves as an expert Writer-Editor (Web Content) in the Web Division. The Web Division is responsible for FAA web management. Web Management provides guidance to enhance the usability of FAA's public and employee-facing web priorities (FAA.gov and My.FAA.gov) and maintain a consistent brand image across all online communications.
Performs a combination of routine and multiple and varying assignments under the general direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team for projects/programs within a defined area of responsibility.
Provides support and assistance to the web content representative for agency LOB's and Staff Offices and delivers day-to-day web management support. Assists with current update requests. Collects and analyzes data to provide support for content quality improvements. Provides support and assistance for training in web management tools and processes. Assists with applying web related guidance.
Applies experience and detailed knowledge applicable to his/her discipline to plan and accomplish assignments. Provides support and assistance to the web content representative that closely with content creators/owners to understand their office's web goals and objectives. Proofreads documents for errors in grammar, punctuation and spelling. Assists with applying knowledge of writing and editing practices to adhere to design style guides. Assists with ensuring web content complies with FAA, for branding requirements.
Contacts are primarily internal to the organizational unit, major subdivision, or LOB/SO with a manager and other employees to share information, provide data and/or written analysis, and/or explain the statuses of assignments. Has frequent contacts with customers and other external parties on routine matters such as gathering information, explaining regulations, and discussing the customer's situations.
Demonstrates some independence in planning time and using assigned resources to accomplish tasks or small projects. Established policies/procedures provide guidance for most assignments, but allow some discretion for employees to select the most appropriate approaches. Typically receives guidance on selecting approaches from a manager, project/program manager, team leader, or more experienced professional.
Refers problems and work issues to a manager, project/program manager, team leader, or more experienced professional when guidelines are not available or applicable. Work typically is reviewed frequently during assignments and at completion to ensure timeliness, policy compliance, and alignment with the requirements of projects and/or other work activities.
Not required - The job does not require any travel.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/597764500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.