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    Duties

    Summary

    The Director manages 9 tech professionals who provide direct end-user support for judges, judicial staff, and employees of the Court. The Director is responsible for overseeing, managing, and securing automated systems within the Court, including operation, coordination, and integration of Judiciary and local applications. The Director manages the delivery of help desk and troubleshooting support in all areas of IT. The Director ensures compliance with the policies and internal controls.

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    Responsibilities

    The ideal candidate should possess excellent management and leadership skills, an exceptional customer service attitude, strong analytical skills, and excellent communication skills, both oral and written. The Director must exhibit professionalism, innovation, and vision when directing the planning, coordination, and integration of all technology functions. Knowledge of project management processes, methodologies and techniques are essential, as is the ability to follow through on projects and meet established goals and deadlines.

    The representative duties are intended to provide generalized examples of major duties and responsibilities that are performed by this position and do not reflect all duties assigned.

    • Manage, develop, and mentor IT staff, including establishing standards, assigning, and reviewing work, evaluating performance, and handling disciplinary actions.
    • Oversee the daily operation of the department to include analyzing workflow, establishing priorities, and setting deadlines. Conduct staff meetings and communicate effectively with staff. Perform quality checks and approve the efficiency and effectiveness of all systems and programs prior to implementation.
    • Evaluate the Court's technology use and needs. Develop and implement both short-term and long-range automation improvement plans which include consideration of Court needs, budget, objectives, and capabilities, including anticipation of future requirements, funding, and problems.
    • Manage courtroom technology and telecommunications capabilities. Maintain oversight of the quality of web development and management to ensure user needs are consistently met. Manage remote and mobile information systems. Maintain oversight of Court's automation equipment and property inventory.
    • Make adaptations to national systems and/or participate in the planning for, and the acquisition of, specific systems to meet Court needs. Develop cost-benefit analyses for various IT projects.
    • Manage IT's portion of the Continuity of Operations Plan (COOP) and ensure annual testing and plan updates. Ensure the effectiveness of security systems for hardware, software, networks, data, physical property, and equipment.
    • Plan, manage, and control IT budgets, expenditures, and property and equipment procurement activities in consultation with the Chief Deputy and Clerk of Court.
    • Maintain relationships and regularly meet with judges, the Clerk of Court, the Chief Deputy, managers, other court units, and vendors to determine IT needs and recommend solutions.
    • Remain current regarding emerging technologies and how they interface with systems.

    Travel Required

    Occasional travel - Routine travel to the divisional offices is required and extended work hours may be required.

    Supervisory status

    Yes

    Promotion Potential

    31 - CL-31/1 to CL-31/61

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/596431400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.