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    This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

    It is in the Professional Work Category at the Entry/Developmental Work Level within the CES Occupational Structure.

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    • Installs, configures, and troubleshoots, provides customer assistance and/or training in response to internal and external customer requirements.
    • Provides customer service to both internal and external customers.
    • Researches, evaluates and provides feedback on problematic trends and patterns in customer support requirements.
    • Maintains customer hardware and software. Provides technical advice and assistance to customers.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/596243200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.