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    Come work for the USPTO, we have been ranked as one of the best places to work in the federal government! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees. For more information about the USPTO, please visit the USPTO Jobs Website

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    The Chief Information Officer (CIO) is the principal advisor to the Under Secretary and Director on the application of information technology (IT) to support and improve the Agency’s business processes. The Office of Infrastructure Engineering and Operations (IEO) provides day-to-day operational support for USPTO-developed applications.  The Enterprise Software Services Division (ESSD) manages the USPTO Enterprise Applications and provides Platform as a Service (PaaS) and Software as a Service (SaaS).The Software Services Branch (SSB) provides technical services for enterprise applications that reside above the OS level, including mission critical systems, such as Active Directory, Exchange Email, Sharepoint, Lync, RightFax, Facility Management Tools and Anti-Virus.This position serves as a technical specialist, providing software services, such as Active Directory and Exchange for both Commercial Off the Shelf (COTS) and Automated Information Systems (AIS) software across the USPTO Enterprise.

     This position will be responsible for…

    • Performing a wide range of software services on multiple medium to high cost, medium to high impact, and/or medium to high complexity large-scale COTS.
    • Providing technical direction, advising, reviewing and evaluating of work in developing and supporting software services.

    • Providing expert advice on cloud strategies using multi-cloud environments with Azure, AWS, Google Cloud Platform, and other public cloud solutions. 

    • Reporting and documenting contractor and vendor performance issues and/or potential problems immediately to supervisory chain.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/592825800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.