To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.

The Selective Placement Factor for this position is: Experience acquiring and deploying technology solutions to promote effective use of the Knowledge Management model; designing, evaluating, developing, and deploying enterprise-level information technology solutions within SharePoint Online and/or PowerApps.

You may qualify based on your experience, as described below:
Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific,
intensive training (for example, IT certification), as appropriate.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency
is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the
position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your
work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the
Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about
available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the
audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations;
listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and
evaluate alternatives, and to make recommendations.

AND

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Specialized experience includes: developing, recommending and implementing strategies, policies and procedures to manage the operations and content of an agency's web-based products (for example: internet, intranet, SharePoint); developing an understanding of the needs and requirements of information end-users; developing project analysis/results and articulating those results to senior management officials within and outside the organization; and analyzing information to determine, recommend, and plan the development of a new application or modification of an existing application.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.