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Duties

Summary

This position is located in the Department of Homeland Security (DHS), United States Coast Guard (USCG), Command, Control, Communications, Computers, Cyber and Intelligence Service Center (C5ISC), Infrastructure Services Division (ISD), Data Center Infrastructure Branch, Kearneysville, WV.
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Responsibilities
You will serve as an Information Technology Cybersecurity Specialist (CUSTSPT/INFOSEC) and be responsible for managing the package of support functions required to field and maintain the readiness and operational capability of systems and components.

Being a CG civilian makes you a valuable member of the CG team. Typical work assignments include:
- Develop methods to monitor and measure risk, compliance, and assurance efforts
- Ensure that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals
- Act as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully
- Review service performance reports identifying any significant issues and variances, initiating, where necessary, corrective actions and ensuring that all outstanding issues are followed up
- Routinely exercises independent judgment and discretion when obtaining and leading confidential advance information of management’s position with regard to IT cyber contract negotiations and investments; performing studies that result in changes of organizational structures or staffing levels requiring labor relation matters
- Gather feedback on customer satisfaction and internal service performance to foster continual improvement
- Monitors and audits the schedule, cost, design, analysis, operational performance and/or internal security procedures of national security systems (NSS) and respective classified information, critical infrastructure, mission essential systems (MES), high value assets (HVA) or other USCG information systems
- Negotiate for the acceptance of agency positions on key Government-wide policy initiatives exercising independent judgment and discretion with DoD, DHS, OMB on national security systems (NSS) and respective classified information, critical infrastructure, mission essential systems (MES), high value assets (HVA) or other USCG information systems, including advance information of management’s position with regard to IT cyber contract negotiations, IT cyber acquisitions, cyber security continuous diagnostics and monitoring
Travel Required

Occasional travel - Occasional travel is required.

Supervisory status

No

Promotion Potential

13 - Position may be filled at the GS-11, GS-12 or GS-13 level. Promotion potential to the GS-13 level.
Job family (Series)

2210 Information Technology Management
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Requirements

Conditions of Employment
- U.S. Citizenship is required.
- Males born after 12/31/1959 must be registered for Selective Service.
- A one-year probationary period may be required.
- See Mandatory Training requirements in Other Info section.
All qualification requirements must be met by the closing date of the announcement.
Qualifications
To qualify at the GS-11 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-09 grade level in the federal sector. Specialized experience includes the following:
- Familiar of Data Center Infrastructure Management (DCIM) and configuration management systems
- Familiar with implementing Data Center Infrastructure Management and the specialized tools for support DCIM.
- Previously supported as a technician, a federal enterprise-level data center.
- Participated with limited leadership responsibility in Data Center Infrastructure.
- Knowledge of operating remote data center environments.
- Participated in the analysis of new and emerging data center technological, operating and other improvements to support continuous improvement in data center operations and management.
- Experience communicating with outside customers, stakeholders, sponsors and other IT service providers.
- Prior experience working in collaborative work teams in a matrixed environment.
- Experience writing documentation in support of data center operations
- Prior experience preparing and presenting project management briefs to senior leadership
- Knowledge of Contracting Officer’s Representative (COR) requirements.
OR Applicants may substitute successful completion of 3 years of progressively higher level graduate education or Ph.D. or equivalent graduate degree (such as an LL.M, if related).

OR A combination of appropriate specialized experience (as described above) and graduate education (as described above) that is beyond the second year of progressive graduate study to meet the qualification requirements.

If you're substituting education for experience, transcripts must be submitted at the time of application.

To qualify at the GS-12 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal sector. Specialized experience may include the following:
- Familiar with the concepts, principles and practices of Data Center Infrastructure Management (DCIM) and configuration management systems
- Participated in the implementation of Data Center Infrastructure Management and the specialized tools for support DCIM.
- Previously supported as a technician, a federal enterprise-level data center.
- Experience leading Data Center Infrastructure projects.
- Knowledge of operating remote data center environments.
- Provided direct support in the analysis of new and emerging data center technological, operating and other improvements to support continuous improvement in data center operations and management.
- Previously worked with customers, stakeholders, sponsors and other IT service providers to elicit requirements, resources and prioritization.
- Prior experience working in and with collaborative work teams in a matrixed environment and integrated product teams.
- Experience writing documentation in support of data center operations
- Prior experience preparing and presenting project management briefs to senior leadership
- Knowledge and understanding of Contracting Officer’s Representative (COR) requirements.
To qualify at the GS-13 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-12 grade level in the federal sector. Specialized experience may include the following:
- Knowledge of concepts, principles and practices of Data Center Infrastructure Management (DCIM) and configuration management systems
- Knowledgeable of and experienced in implementing Data Center Infrastructure Management and the specialized tools for support DCIM.
- Previously supported as an engineer or manager, a federal enterprise-level data center.
- Experience leading the full life cycle of Data Center Infrastructure projects to include charter development, scope definition, WBS management and artifact management.
- Previously supported the operation of remote data center environments in a managerial capacity.
- Knowledge of and experience in conducting in-depth analysis of new and emerging data center technological, operating and other improvements to support continuous improvement in data center operations and management.
- Previously worked with customers, stakeholders, sponsors and other IT service providers to elicit requirements, resources and prioritization.
- Prior experience building collaborative work teams in a matrixed environment and leading integrated product teams.
- Experience writing documentation in support of data center operations
- Prior experience preparing and presenting project management briefs to senior leadership
- Knowledge of Contracting Officer’s Representative (COR) requirements and ability to achieve and maintain COR certification sufficient to serve as a COR and technical specialist and a key source of information for assigned areas of responsibility
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

In addition to meeting the specialized experience requirement, you must also have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here
Additional information
Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here

Recruitment incentives may be authorized.

Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position.

At the GS-11/12/13 level, selectee must possess or be able to obtain:
1. Federal Acquisition Certification for Program and Project Managers Level I (FAC P/PM-I) or management determined equivalent within two years of entry into the position.
2. Information Assurance Management Level III (IAM-III) or management determined equivalent within two years of entry into the position.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

More than one (1) selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.

If you need a reasonable accommodation for the application and hiring process, please contact 202-795-6272. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation
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How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, you will be referred for consideration. The following competencies or knowledge, skills, and abilities are needed to perform this job:
- Knowledge of specific operational impacts of cybersecurity lapses
- Knowledge of Risk Management Framework (RMF) requirements
- Knowledge of cyber threats and vulnerabilities
- Knowledge of system life cycle management principles, including software security and usability
- Knowledge of enterprise incident response program, roles, and responsibilities
- Skill in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
- Knowledge of supply chain risk management standards, processes, and practices
- Ability to oversee the development and update of the life cycle cost estimate
- Ability to conduct and implement market research to understand government and industry capabilities and appropriate pricing
To preview questions please click here.
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Background checks and security clearance

Security clearance

Secret

Drug test required

No

Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

Credentialing, Suitability/Fitness
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Required Documents

1. Your resume

2. If you are claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), submit a copy of your agency notice, most recent performance rating and most recent SF-50, Notification of Personnel Action, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.

3. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.

All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system, with fax number and instructions to transmit the requested documents. The required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123HQ), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE STOP 7912, WASHINGTON, DC 20593-7912
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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to the DHS Careers website and select “Benefits”. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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How to Apply

Complete applications for this vacancy must be received on-line by 11:59 p.m ET on the closing date of the announcement. To begin your online application, click the Apply Online button and follow the prompts to register or sign in to USAJOBS, take the online questionnaire and submit the required documents to provide proof of qualifications. If you are claiming veterans’ preference, you will be required to submit proof. See Required Documents section for more detail regarding a complete application package.

If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date. You must contact the Help Desk prior to the closing date of this announcement to receive assistance. Hours of operation: Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.

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Agency contact information

USCG Applicant Support

Phone

866-656-6830

Fax

000-000-0000

Email

mgshelp@monster.com

Address

United States Coast Guard
2703 Martin Luther King Jr. Ave SE
STOP 7912
Washington, District of Columbia 20593
United States

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Next steps

Upon the submission of your application package, you will receive an automatic reply informing you that your application has been submitted, received and is being processed. If you provided an email address, you will receive an email message acknowledging the receipt of your application. You will not receive any additional notifications unless further evaluation or interviews are conducted or upon selection.

NOTE: Selectee(s) must be available to report to duty within 120 calendar days of the closing date of the announcement.

For more information on applying for federal employment click here

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

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Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants
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Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.
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Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/592367600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

IT Cybersecurity Specialist (CUSTSPT/INFOSEC), GS-2210-11/12/13

Department of Homeland Security

Overview

Open & closing dates

Service

Pay scale & grade

Salary

Appointment type

Work schedule

Location

Relocation expenses reimbursed

Telework eligible

Duties

Summary

Responsibilities

Travel Required

Supervisory status

Promotion Potential

Job family (Series)

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