Perform a wide range of computer related analysis, network, and/or equipment assignments, including administering and overseeing IT data calls and the SharePoint infrastructure within the Office of Enterprise Data Collection, Validation, Analytics, & Reporting Office (IM-24).
Collaborate with others, sharing resources and information in support of common customer or business needs.
As an Information Technology Specialist, you will:
Plan, organize, and conduct data calls; gather information and requirements for calls; and create, maintain, and improve SOPs for data calls.
Operate and maintain Portal groups and permissions, develop and manage Sharepoint infrastructure, manage custom work flows and business process mapping, and manage user functional requirements, configurations, requirement process analysis, and testing.
Develop and manage the Portal, conducts assessments and testing to provide technical guidance and make recommendations, provides specialized oversight and technical expertise in the development, implementation, and administration of Sharepoint activities.
Serve as technical consultant to support contractors, INL contractors, Program Offices, and other governmental agencies as required.
Travel Required
Occasional travel - Approximately 10% or less travel may be required to attend meetings, conferences and training.
Supervisory status
No
Promotion Potential
13 - Full Promotion Level of this position is GS-13
This employer participates in the e-Verify program.
See "Other Information" section regarding Selective Service requirements.
Males must abide by Selective Service registration requirements
Resume and question responses must be submitted online.
You must pass pre-employment drug testing and random testing thereafter.
You must obtain and maintain a DOE Q clearance.
OTHER REQUIREMENTS:
Subject to the appropriate background investigation to determine suitability or fitness for federal employment and eligibility to hold a sensitive position. Continued employment is contingent upon favorable adjudications of periodic reinvestigations and/or continuous evaluation/vetting.
Obtain and maintain a "Q" security clearance. Failure to obtain and maintain the required security clearance may result in the withdrawal of a job offer or removal.
This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing. Applicants tentatively selected for appointment to this position will participate in drug urinalysis testing, unless currently occupying a TDP within the Department of Energy in accordance with Department's Order for the Federal Substance Abuse Program (DOE O 343.1).
A one year probationary period may be required.
This position is not included in a Bargaining Agreement.
Qualifications
Qualifications
Applicants must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail- Is thorough when performing work and conscientious about attending to detail.
Customer Service- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE REQUIREMENTS:
In addition to the competency requirements above, a qualified candidate's online application must demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal Service.
Specialized experience for this position at the GS-12 level is defined as:
Assisting in developing programs, designing system test procedures for debugging; and maintaining team web-based systems or applications.
Creating software projects that meet regulatory compliance requirements.
Assisting in the development of policies, procedures, and strategies governing the planning and delivery of services.
Specialized experience for this position at the GS-13 level is defined as:
Administering and maintaining SharePoint site collections for document management and collaboration.
Providing administrative and policy direction concerning IT project priorities and objectives
Designing, developing, implementing, and maintaining SharePoint intranet and internet applications and functions.
Your application and resume should demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the KSAs identified below. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!
Knowledge of advancements and current trends in information management and technologies within DOE, Federal government, and private sectors in order to assist in implementing a robust cybersecurity policy.
Knowledge of project management principles, methods, and practices in order to collaborate with programs, field sites, and contractor communities to meet current and future business needs of the program.
Knowledge of Agile project management techniques to deliver incremental results and value.
Knowledge of Federal IT security guidance, policies, and procedures to include the full range of complex areas of Information Management, systems, and technologies to suggest improvements in the performance of security assurance throughout the program.
Knowledge of, and skill in applying, systems engineering concepts and factors, including structured design; supportability; survivability; reliability; scalability; and maintainability to ensure that applications are optimized for state-of-the-art technology and functionality.
Broad knowledge of, and skill in applying, the principles and objectives of information management and technologies, including hardware and software, data and applications to improve the performance of technical and management functions within the program.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.
You must meet all qualifications and eligibility requirements by the closing date of this announcement.
Education
EDUCATION:
This position does not have a positive education requirement.
Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.
Additional information
The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify
Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.
If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.
More than one selection may be made from this vacancy announcement.
Some positions may require completion of a probationary period of up to 1 (one) year.
Many positions require successful completion of a background investigation.
All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
You will be evaluated for this job based on how well you meet the qualifications above.
The Department of Energy uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to place you into an initial quality category via OPM's Category Rating procedures. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to ensure you have been placed into the appropriate quality category.
Your application is rated based on the extent and quality of your experience, education (when applicable), and training as described in your resume and applicant assessment. Your credentials are measured against the established duties of the position at the grade level(s) being advertised.
The quality categories are usually defined as "Best Qualified", "Well Qualified", and "Qualified", although they may differ slightly based on individual agency policy.
If you are eligible for career transition assistance plans such as ICTAP or CTAP, you must meet the definition of "well qualified" which is defined as having a score of 85 or better.
If you are a Veteran Preference eligible candidate, you will be listed at the top of whichever quality category your rating places you in. CP/CPS veterans are placed at the top of the highest category for all positions except professional and scientific positions at GS-9 and higher.
If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. To preview questions please click here.
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more.
ALL APPLICANTS:You must submit a resume supporting your specialized experience and responses to the online questionnaire.
Your resume should list all work experience (paid and unpaid); you must list the full name and address of the each employer.
For all types of work experience, you should indicate the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
For paid work experience, please indicate your starting salary for each position and the highest salary you earned (if different).
Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
Most DOE offices will allow you to submit a resume in the format of your choice (as an attached document or as a USAJOBS Resume Builder format). However, some offices may require one specific format. You will be notified at the time you click 'Apply Online' which type of resume is acceptable. It is important that you are complete and thorough in your resume. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.
If specific educational requirements are indicated for this vacancy:Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.
Veterans:veteran eligibility documentation (DD-214 Member #4 Copy, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011.
Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits will be required.
Displaced Federal employees who qualify for CTAP/ICTAP: If you are a former Federal employee who was displaced due to a Reduction-in-Force (RIF) or surplused by some other means, please submit a copy of the separation letter or RIF notice from your agency. To be selected under I/CTAP, you must still be found well-qualified for this position. Please see the OPM Guide to Career Transition for more information.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To be considered for this position, you must submit your complete application no later than 11:59pm U.S. Eastern Time on the closing date of this announcement. If you do not submit a complete application prior to the closing time (regardless of when you started) the online application system will not allow you to finish! Requests for extensions will not be granted, so please begin the application process allowing yourself enough time to finish before the deadline. Our online application system displays a countdown timer at the top of the screen for your reference.
For your security, your session in our online application system will "time-out" if you are inactive for a certain period of time. We recommend that you preview the assessment questions before you apply and prepare all of your information prior to beginning the application. If you do get "timed-out" you will have to log back in to USAJOBS and re-visit the vacancy announcement, you can then click "Update Application" to finish where you left off.
Steps to submit a complete application:
Click the "Apply Online" button. If you are not already logged in, you will need to do so.
You must have a complete resume associated with your USAJOBS account. Please note that some DOE offices do not accept uploaded resumes and instead require that you submit a USAJOBS-formatted resume using the Resume Builder.
You will be prompted to select a resume and any documentation you have attached to your USAJOBS account before you are transferred to the Department of Energy's online application system. Please be aware that any document you select before being transferred to our system, will not automatically be received. You must take steps to download your documents from USAJOBS during the "Documents" step within our online application system (see Step 6).
If you are a first-time applicant to the Department of Energy, you'll be asked to register an account first. If you are a returning applicant, you will skip this step and go straight to the application portion.
You must respond to all applicant assessment questions, carefully following all instructions provided.
You will then be asked to upload additional supporting documentation. If you selected documents from USAJOBS prior to being transferred to our application system (Step 3), you will need to click the "USAJOBS" link to complete the transfer process. These documents ARE NOT automatically transferred! It is ultimately your responsibility to make sure all required documents are either faxed, uploaded, or transferred from USAJOBS successfully. If you are unsure that your documents went through, please contact the HR Specialist listed on the announcement BEFORE the vacancy closes.
After reviewing your submission in the final step, you must click "Submit Application" at the bottom of the page. If you leave the application before clicking Submit, your application will not be received.
If your resume does not support the responses in your application questionnaire, or if you fail to submit required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.
NEED HELP?
If you experience any difficulties with the online application process (anything after you have clicked the 'Apply Online' button): contact the HR Office listed on this announcement between normal business hours. If you are receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number. If necessary, we will put you in touch with the technical support number if we are unable to assist you personally.
If you need help with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder): please visit the USAJOBS Resource Center and select a topic of inquiry. Or, you may reach out to USAJOBS directly for support, by visiting the USAJOBS Contact Us page. We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the Department of Energy.
If you are experiencing a significant hardship which hinders your ability to apply online please contact the HR Office listed on this announcement during normal business hours to discuss your situation.
After each step in the recruitment process, your status will be updated in our application tracking system. Once this happens, if you have elected to receive e-mail updates, you will be notified through your USAJOBS registered e-mail address. If you have not elected for e-mail updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job--this will ensure we are able to contact you as quickly as possible.
In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
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Learn more about
Department of Energy
Position is located in the Enterprise Data Collection, Validation, Analytics, & Reporting Office (IM-24). The Office is primarily responsible for collecting, validating, analyzing and reporting information and data required for the oversight and management of the DOE Cyber/IT Portfolio.
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