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    Duties

    Summary

    The primary purpose of these positions is greeting visitors, answering telephones, responding to routine inquiries from a variety of customers and providing overall support to the administrative staff on a unit in Region 3.

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    Responsibilities

    • Responsibilities listed are at the full performance level.
    • Greet visitors, answer questions, help them location items, and provide advice or recommendations.
    • Create and/or process passes for employees and visitors.
    • Sell products or services to customers.
    • Read and keep apprised of information and procedures to be aware of changes and new requirements.
    • Collect money, balance the cash drawer, and generate reports for credit card and debit sales.
    • Perform activities such as exchanging merchandise or refunding money.
    • Use database or spreadsheet software to enter, sort, and retrieve data for standard reports.
    • Prepare correspondence relaying current factual and reliable information.
    • Prepare customer records and paperwork e.g., invoices, contracts, bills, receipts or similar documents.
    • Perform timekeeping for employees, or departments.
    • Prepare bills for collection.

    Travel Required

    Occasional travel - Occasional travel may be required for field work, site visits, training and/or meetings.

    Supervisory status

    No

    Promotion Potential

    5

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/590889200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.