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    Duties

    Summary

    The Quality Manager-PACS Administrator administers the Imaging Service Quality Program to optimize processes, and monitor technical and clinical elements that determine the quality of work and services delivered by the department. Management of the Quality Program encompasses a broad range of duties that include, policy development and oversight, consultation, leadership, data management and analysis, and direct contribution to daily operations.

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    Responsibilities

    The incumbent serves as the department ADPAC to administer the VISTA Radiology Package and other computer-related functions, and is the primary resource for data extraction and analysis. Regular collaboration with Biomedical Engineering and OI & T is required to achieve functional integration of PACS, imaging equipment, ancillary devices and software programs.

    The majority of work is performed in the Imaging Department, however administrative functions require services throughout the medical center, and occasionally satellite clinics, homes and other offsite work.

    Serve as the department consultant for quality.

    Promote knowledge of quality principles, and a culture that embraces the concepts of performance improvement in daily activities. Continually assess the needs of the Imaging Service with a balanced view of the spectrum of factors that shape quality such as individual competencies, technical quality, standard operating procedures, patient flow, and clinic access.

    Provide education and coaching to engage widespread participation and success in performance improvement. Develop education and training materials, forms and checklists and other tools to facilitate quality.

    Facilitate systems redesign projects.

    Serve on the Imaging Quality Committee.

    Continually assess the needs of the Imaging Service with a balanced view of the spectrum of factors that shape quality such as individual competencies, technical quality, standard operating procedures, patient flow, and clinic access.

    Provide education and coaching to engage widespread participation and success in performance improvement. Develop education and training materials, forms and checklists and other tools to facilitate quality.

    Administer the VISTA Radiology package. Assign access keys, create quick orders and menus in collaboration with Clinical Applications Coordinators, perform data extraction and presentation, generate health summaries, and implement various other applications of the Radiology package.

    Attend ADPAC conference calls. Network with ADPAC's at other medical centers to share best practices.

    Facilitate the collection and analysis of data using software tools such as macros, Fileman and other enhancements for efficient data gathering and analysis.

    Provide consultation and assistance in the use of spreadsheets and databases.

    Perform daily support of PACS operations ensuring image workflow, archiving, auto-routing, and other related functions.

    Ensure timely, comprehensive capture of radiologic exams into the commercial PACS, and also into VISTA Imaging, the designated long-term VA archive.

    Provide oversight of quality control to reconcile images, patient information and radiology reports, and to perform corrective actions as needed.

    Manage the presentation of current and historical comparison images to the interpreting physician, customize displays, link or unlink exams as needed to facilitate interpretation and dictation. Monitor exam worklist to ensure timely completion of reports. Administer the importing of outside exams and reports into PACS and VISTA Imaging. Oversee all aspects of implementation of software and upgrades to the PACS and related systems.

    Apply a variety of monitors of system performance to prevent, identify and resolve issues in a timely manner.

    Perform and coordinate preventive maintenance and troubleshooting for PACS and related systems to keep downtime to the lowest possible time.

    Execute preventive measures such as daily monitoring of system performance, scheduled systems maintenance, both software and hardware, and coordination of maintenance activities to minimize impact on clinical operations.

    Troubleshooting includes timely identification of issues, systematic analysis of problems and initiation of corrective actions through personal technical expertise and/or collaboration with other subject matter experts.

    When the PACS or ancillary functions are inoperative, the incumbent serves as the incident leader who integrates the inputs from vendor, IT, Biomedical Engineering and clinical staff to achieve prompt restoration of normal operations.



    Work Schedule: Monday -Friday; 8:00am to 4:30pm
    Financial Disclosure Report: Not required

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    11

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/589885100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.