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    Duties

    Summary

    The primary purpose of this position is to provide overall operational and administrative management support to the Chief, Processing and Benefits Section, Health Administration Service, the Assistant Chief and Chief HAS. The incumbents is responsible for management of the support services for patient care for the James A. Haley Veterans Hospital which includes Enrollment/Eligibility Section, and the Satellite and Community Based Outpatient Clinics located throughout the geographical areas.

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    Responsibilities

    Serve as the Supervisor to staff members of the Processing and Benefits Section of HAS. Providing support services for patient care for the James A. Haley Veterans Hospital Enrollment/Eligibility Section, and the Satellite and Community Based Outpatient Clinics located throughout the geographical areas served by the James A. Haley Veterans Administration Hospital. The JAHVAH is a multi-­ faceted medical center encompassing acute, sub-acute, and intermediate inpatient services, a comprehensive rehabilitation program, and a polytrauma center for traumatic brain injury patients, a spinal-cord injury program, nursing home and one of the largest outpatient care programs in the nation.

    The Supervisory Medical Administration Specialist is responsible for enrollment and eligibility, health benefits advising, fugitive felon program management, enrollment appeals scheduling, coordinate and conduct training, work management, and supervision of Satellite and Community Based Outpatient Clinics located throughout the geographical areas served by the James A. Haley Veterans Administration Hospital. This includes:

    • Responsible for the Enrollment Program at the JAHVAH.
    • The station's final determination on the Veterans' eligibility for healthcare.
    • Provide guidance to staff on eligibility and enrollment issues.
    • Meets the needs of customers while supporting the VA mission.
    • Interprets, and applies all laws and regulations, and VA policies, guidelines and memorandums for all areas in enrollment and eligibility, health benefits and scheduling.

    Work Schedule: Monday- Friday from 8 a.m. to 4:30 p.m.
    Position Description/PD#: /

    Physical Requirements: The work is performed in an office setting, with some traveling to conferences/training, CBOCs (to train, audit staff), and Military Treatment Facilities (to perform outreach activities to the returning service members). The work involves extensive use of the telephone and the computer. In addition, the incumbent will often have to walk, stand, bend, and carry light items, such as papers, files, books, supplies etc.

    Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements to qualify. Applicants must have served in a GS-09 grade level position or higher for at least one full year (52 weeks) to meet the time-in-grade requirement for the GS-11 grade level.



    Travel Required

    Not required

    Supervisory status

    Yes

    Promotion Potential

    11

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/582749700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.