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    The Senior Social Worker is administratively responsible for the clinical programming and operations of the General Caregiver Support Program. Develops policies and procedures for program operation and prepares reports and statistics for facility, VISN, and national use. The Senior Social Worker manages and controls the use of data. Plans, organizes and directs administrative, operational, caregiver, Veteran and personnel activities for the program.

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    The Caregiver Support Program Coordinator develops and implements the General Caregiver Support Program specific to his/her area of assignment and insures compliance and collaboration with local facility and the VA Central Office Caregiver Support Program initiatives.
    The Senior Social Worker administers information and analytical systems to evaluate and enhance the quality of service provided to caregivers, families and Veterans. Develops and implements information systems to track service activities including visits, referrals, resources, caregiver demographics, equipment utilization and caregiver and Veteran satisfaction. Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of caregiver support services.

    The Senior Social Worker participates in direct caregiver and Veteran communication to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions. Advises and collaborates with interdisciplinary teams throughout the medical center on caregiver issues. Creates educational tools, develops programs and implements training focused on specific caregiver needs/issues. Provides education and in-service training to VAMC employees, Veterans, families and caregivers. Provides ongoing consultation and support to colleagues regarding caregiver support. Develops and facilitates caregiver support groups (face-to-face, VVC, or VANTS telephone line) and educational programs. Distributes educational materials provided by VA, local, state and national caregiver organizations.

    The Senior Social Worker conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues. Professional judgment, including the knowledge of normal and abnormal behavior, is an inherent competency applied in daily interactions with caregivers and the Veterans they care for.

    The Senior Social Worker collaborates with other disciplines within the medical center to maintain the Veteran Assessment Clinic, for the purpose of providing a comprehensive assessment for the veterans and caregivers in the General Caregiver Support Program and seeking assistance from the program.

    The Senior Social Worker provides referral to VA medical and mental health treatment and to other VA services including VA benefits, as well as community-based social services and other non-VA entitlement programs. If appropriate, the Coordinator provides referrals or consults, or in some cases coordinates admission/intake of a Veteran to other VA programs including but not limited to the Community Residential Care Program, Respite Program, Community Health Care Coordination Program, Hospice, Home Based Primary Care, Telehealth and Community Nursing Home Program.
    The Senior Social Worker serves as the major consultant for information on negotiating the complex processes caregivers, Veterans and families encounter when interacting with government and community agencies.

    As a Senior Social Worker, the incumbent stays abreast of current federal and state legislation directed at assisting caregivers to continue providing caregiving in an environment that is safe for both themselves and the Veteran. The incumbent will maintain a knowledge base of current theory and treatment modalities by reading professional journals, attending conferences, clinic seminars and teleconferences, and materials distributed through VA and private sector sources.

    The Senior Social Worker will collaborate with the VA Patient Aligned Care Team (PACT), mental health clinic and geriatric primary care clinicians to provide Veteran and staff education on caregiver issues. The Senior Social Worker will include hands-on support group work involvement, and training of patient aligned care team clinical social work staff in the development and facilitation of such groups.

    The Senior Social Worker will develop a library of caregiver support information materials for distribution through the various inpatient/outpatient and specialty clinic settings. Educational materials must be specific to the age group serviced in the clinic, i.e. Alzheimer's disease, ALS, and Parkinson disease in the general and geriatric settings; PTSD and TBI information in the general, OEF/OIF/OND, post-deployment and Polytrauma Center settings.

    Work Schedule: Monday - Friday 8:00 am - 4:00 pm
    Financial Disclosure Report: Not required

    Travel Required

    75% or less - You will be expected to travel for this position 75 % or less .

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/582149400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.