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    Duties

    Summary

    This position is located in the Sepulveda CBOC of the Los Angeles VA Medical Center. The incumbent provide administrative coordination of patient care and appointments and logistical factors associated with direct patient care, inpatient and outpatient, related to the coordination of care between the VAMC and outside facilities, both VA and Non-VA. Uses a broad working knowledge of all medical center programs and services, and priorities/complexities of outside care for specialty services

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    Responsibilities


    The Lead Medical Support Assistant provides administrative coordination of patient care and appointments and logistical factors associated with direct patient care, inpatient and outpatient, related to the coordination of care between the VAMC and outside facilities, both VA and Non-VA. Duties include but are not limited to:

    • Contributing in team huddles and team meetings to managing and plan patient care
    • Setting priorities and deadlines; adjusting the flow and sequencing of the work to meet team and patient needs;
    • Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g. X-ray, lab work)
    • Provides input on performance, resolves daily workplace issues and maintains efficient workflow
    • Assuring coverage of all areas of responsibility;
    • Conducting ongoing reviews to ensure quality of work
    • Creating and maintaining employee work schedules;
    • Orienting and providing on-the-job training for new and current employees;
    • Ensuring all training requirements are met;
    • Organizing the work structure of his/her assigned areas;
    • Acting as liaison between MSA and staff in order to resolve day to day conflicts.

    Work Schedule: Monday - Friday, 08:00am-04:30pm


    Financial Disclosure Report: Not required

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    None

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/579352200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.