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    Duties

    Summary

    These positions are located on a Forest Service unit, where the incumbent serves as a Visitor Services Information Assistant, with duties including the dissemination of information and interpretative assistance to the public through various means for Region 3.

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    Responsibilities

    • The responsibilities listed below are at the full performance level.
    • Ensure the information desk at the reception area or visitor center is covered at all times by answering phones and greeting visitors.
    • Coordinate with staff specialists and public affairs office to provide the latest, most accurate and appropriate information to the public.
    • Monitor public areas, keeps informed of unit issues and updates the status of exhibits.
    • Design and prepare informational exhibits and flyers and other public relations tools.
    • Plans and presents interpretive talks and programs for visitors, local schools, and other groups.
    • Handles clerical duties, such as mail and package delivery, personnel updates to phone lists and sign-out board.
    • Serves as the Collection Officer to sell and collect monies for forest timber permits and other items, such as maps and passes.
    • Greets visitors and responds to a variety of inquiries regarding Forest Service activities, programs, exhibits, facilities, policies and functions.
    • Responds to and directs web and email inquiries to the appropriate personnel.
    • Arranges, varies or changes informational interpretive displays in the visitor center to coincide with the season changes and unit program emphases.

    Travel Required

    Occasional travel - Occasional travel may be required for fieldwork, site visits, trainings and or/meetings.

    Supervisory status

    No

    Promotion Potential

    5

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/573522700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.