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    The Chief Information Officer (CIO) is the principal advisor to the Under Secretary and Director on the application of information technology to support and improve the Agency’s business processes. The Office of Infrastructure Engineering and Operations (OIEO) provides management and oversight of Infrastructure, Network, Platform, Storage and Software Operations Services for USPTO-developed and Commercial-software applications on a 24x7x365 day basis. This position resides within the OIEO.

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    This vacancy is also being announced under the USPTO’s Merit Promotion Program, the Job Announcement Number OCIO-2020-0003. Please review that announcement to determine if you are eligible for consideration under the Merit Promotion Program.

    The Chief Cloud Engineer is a Senior Level position and serves as the principal advisor to the Director, Office of Infrastructure Engineering and Operations (OIEO) on the analysis, planning, engineering, design, implementation, documentation, assessment, and management of on premise and off premise, Private, Public, Hybrid Cloud Services to align information technology (IT) strategy, plans and systems. 

    In addition, this position will be responsible for:

    • Providing authoritative guidance to the OIEO Office Directors and Senior Level leadership within the Office of the Chief Information Office (OCIO) on all aspects necessary to successfully deliver and operate an IT Infrastructure, such as the planning, engineering, design, development, legacy application and system migration, stabilization and sustainment, system integration, testing, security, availability/redundancy, disaster recovery capability, maintenance and operations.

    • Providing technical direction for ongoing IT Infrastructure engineering, design, development, troubleshooting, standardization, environment provisioning, deployment, operational improvements and maintenance strategy and execution. Developing and establishing processes by which emerging and open source technologies are identified and incorporated into infrastructure efforts on an ongoing basis.

    • Developing plans for integration of new and/or existing systems into the IT Infrastructure.

    • Creating, driving, and realizing the outcome of large and highly complex end-to-end infrastructure solutions and how decision/design impact the engineering, software development, and systems delivery.

    • Articulating and documenting the vision for the IT Infrastructure, conceptualizing and experimenting with alternative approaches, creating models, component and interface specification documents, and validating the engineering approach against requirements, utilizing experimentation and the vision of the target architecture.

    • Interpreting business requirements and translating them into technical and operational requirements; considers the rest of the enterprise and those opportunities that can lead toward service extension and optimization; e.g., the implementation of a role based access control system used at an enterprise level with multiple integration points.

    • Providing authoritative technical guidance to the OIEO in the identification and remediation of highly complex system constraints that require a high degree of increased troubleshooting, monitoring, oversight and remediation coordination.

    • Identifying and leading changes to infrastructure, systems, processes and procedures based on new and/or innovative technologies; e.g., Hybrid Cloud design, Infrastructure as Code automation, autonomous platform and container orchestration, blue/green deployment, cloud native microservices, and Software Defined Networking/Software Defined Infrastructure.

    • Planning and coordinating USPTO-wide implementation of government-wide engineering strategies that ensure increased resilience and availability of the IT infrastructure; e.g., High Availability and Fail-Over capability.

    • Evaluating existing enterprise capabilities and implementations to ascertain efficiencies and alternatives in cloud to meet rigorous security compliance, enterprise operational capability, business value and Agency Wide strategic vision, goals and objectives.

    • Ensures cloud service providers and their underlying capabilities meet all Federal Cybersecurity requirements, enforces compliance and protects all layers of sensitive information. Provides the necessary security scans, continuous monitoring and remediation paths for all cloud services.
    • Participating across Federal agency Cloud Community of Practices, Cloud Centers of Excellence and similar, representing the CIO and Agency Senior Leaders, providing input to the authoritative communities in the interest of USPTO.            

    This position includes some supervisory and related managerial duties. These duties should occupy less than 25 percent of the incumbent's time.                                            

    Travel Required

    Occasional travel - Occasional Travel will be necessary.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/569069100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.