Relocation Incentive: A relocation incentive is not authorized for this position.Learn more about this agency
The Clinical Contact Center APRN is an expert practitioner who assists nursing staff and the interdisciplinary team to clarify and meet the healthcare needs of clinical contact center patients. Clinical duties include being a clinical contact center provider for clinical contact center patients requiring provider evaluation and management consistent with Clinical Contact Center standard procedures.
The Registered Nurse (Clinical Contact Center APRN) provides leadership in direct patient care and works with members of the expanded health care team, including: Physicians, Psychologists, Social workers, Clinical pharmacists, Clinical associates, Medical support assistants and other members of the Clinical Contact Center, in order to manage the urgent and episodic needs of patients, and coordinate medical care for a population of Veterans in the Clinical Contract Center practice setting. Clinical duties include being a clinical contact center provider for clinical contact center patients requiring provider evaluation and management consistent with Clinical Contact Center standard procedures. These include the performance of histories and physicals, prescriptions of medications within the defined scope of practice, ordering diagnostic studies as appropriate, coordination of care within the assigned medical facility as well as specialists and ancillary services in the community, and initiation and responding to requests for consultations, special tests, and studies. Additional duties include, but are not limited to:
- Provides care, emphasizing evidence-based medicine, primary and secondary preventative medicine, the use of a computerized medical record system, and continuous quality improvement based on individualized provider data.
- Maintains an active telehealth practice in the VISN 17 Clinical Contact Center. Through a combination of leading by example, providing personal support and instruction, and didactic teaching as required, the incumbent will work to support the VA Mission, Vision, and Values.
- Monitors clinical contact center practice through tools such as PACT Compass, ED metrics, SHEP scores, diseases registries, and peer review.
- Provides leadership in identifying and addressing ethical issues relevant to the Clinical Contact Center; develops, implements, and evaluates processes and procedures aligned with ethical principles of practice.
- Prescribe medications and orders diagnostic tests in a cost-effective manner.
- Evaluations options available and selects a course of action which will result in the most favorable patient or organizational outcome.
- Demonstrates knowledge and application of professional standards related to the area of practice and recommends and implements changes to meet such standards.
- Develops and incorporates telehealth-specific competencies and program orientation based on performance standards and dimensions of professional practice.
- Routinely evaluates, interprets, and ensures compliance of telehealth program and services based on established professional, community, or regulatory standards (i.e. The Joint Commission) and recommends and/or implements changes to meet or exceed applicable standards.
-Promotes cooperation and teamwork within care teams in the Clinical Contact Center as well as between practitioners in the different service lines served by the Clinical Contact Center.
Work Schedule: Monday - Friday, 8:00 a.m. to 4:30 p.m. Occasional night and weekend coverage may be required.
Financial Disclosure Report: Not required
Occasional travel - Occasional travel to visit facilities within the VISN, or to attend training / conferences may be required.
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/567805900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.