Who May Be Considered:Learn more about this agency
Pathways Student eligible
View common definitions of terms found in this announcement.
Joining the Cybersecurity and Infrastructure Security Agency (CISA) means being part of the team focused on securing the Nation's physical and cyber infrastructure against threats to public health and safety, economy, and national security. Within CISA, the Office of the Director provides leadership to the Agency's efforts to defend civilian networks, secure federal facilities, manage systemic risk to National critical functions, and work with stakeholders to raise the security baseline of the Nation's cyber and physical infrastructure.
Visit www.cisa.gov to learn more about CISA and how you can be part of the team to Defend Today; Secure Tomorrow.
Selected students will perform duties in business administration, business management, office management, financial management, external engagement/outreach, program management, and/or project management. Students may be placed in a wide variety of offices with differing functions across the agency. Duties and assignments will reflect the mission and the work of the assigned office and may be focused on traditional business/management support functions, or may be focused on mission support functions related to the security of critical or digital infrastructure.
Major duties in this Student Trainee position may include, but are not limited to:
- Assist program analysts, senior specialists and supervisor in conducting program functions, such as planning and organizing actions necessary to accomplish short and long program goals.
- Analyze simple problems such as changes in procedures, work flow, and business operations.
- Use computer software to assist staff in tasks such as writing business procedures, designing flow charts, creating and maintaining spreadsheets or databases, designing data analysis and charts, and or creating/editing reports or briefing materials.
- Assist with the collection of data for studies, reports, and routine correspondence.
- Assist in maintaining filing system for office in accordance with Federal records keeping requirements.
Arlington starting salary:
Boston starting salary:
Lakewood starting salary:
Job family (Series)
Conditions of Employment
- You must be a U.S. citizen to apply for this position
- You must successfully pass a background investigation
- Selective Service registration required
- This position is subject to random drug testing
- You must be able to obtain and hold a Public Trust Background Investigation
- Complete the initial online assessment and USAHire Assessment, if required
- Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
- You must submit to a drug test and receive a negative test result prior to appointment to this position. After appointment, you may be subject to periodic random drug testing.
- Relocation expenses are not authorized. Other recruitment incentives may be authorized.
- This position has been designated excluded from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).
- All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.
- More than one selection may be made from this announcement.
- If selected, you must sign the Pathways Internship Participant agreement upon appointment.
- You must be an enrolled student at the time of appointment.
- Students are required to stay enrolled at least half-time per semester to continue participation in the Pathways Internship Program and provide verification (transcripts) of successfully completion of courses every semester.
- Applicants who graduate college at the conclusion of the Fall 2020 semester may only be considered if they remain enrolled and are also accepted for enrollment for the Spring 2021 semester.
- Your schedule during the academic year is negotiable. During school breaks and summers, travel to/from the official duty station and housing expenses, will be at the student's expense.
- Students are require to remain in good academic standing which is defined as initially possessing a grade point average (GPA) of 2.5 or higher and maintaining it while employed in the Pathways Internship Program.
- Interns are on a trial period throughout the course of the internship.
- If interns successfully completes the internship requirements and they are converted to the competitive service, time spent in a trial period will count towards the required one year probationary period.
QualificationsPathways Internship Eligibility
You must have a minimum 2.5 GPA and be currently enrolled, or accepted for enrollment, on at least a half-time schedule as a student at an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs (e.g., graduate school, law school); or other qualifying educational institution pursuing a degree or certificate. Certificate programs must be one academic year in duration. Must meet the definition of a student throughout the duration of the appointment.
You qualify for the GS-03 grade level (starting salary $$30,481.00) if you possess one full academic year of post-high school study.
You qualify for the GS-04 grade level (starting salary $34,217) if you possess if you possess two full academic years of post-high school study or an associate's degree.
Note: All applicants must provide their most recent documentation of their eligibility (e.g., transcripts, official letters documenting enrollment, etc.) as part of their application package.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note about the information provided in your resume and supporting documentation: Your experience (paid and unpaid), education, awards, training and self-development will be evaluated as it relates to the position based upon the information provided in your resume/application and any other supporting documents.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Qualifications Must Be Met
The qualification requirements listed above must be met by the closing date of this announcement.
Interview Requirement: Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration. The interview process may consist of in-person or phone panel interview.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
PROGRAM COMPLETION AND CONVERSION:
Interns may be converted to a permanent position (or, in some limited circumstances, to a term position lasting 1-4 years) within 120 days of successful completion of the internship program. Eligibility for conversion does not guarantee that CISA will offer conversion.
To be eligible for conversion, Interns must:
- Be a United States citizen
- Complete at least 640 hours of work experience acquired through the Internship Program.
- Complete a course of academic study at a qualifying educational institution
- Meet the qualification standards for the position to which the Intern will be converted.
- Must maintain at least a 2.5 GPA throughout the entire internship appointment.
- Perform their job successfully.
Agencies may also waive up to one-half (320 hours) of the 640-hour minimum service requirement when an Intern completes 320 hours of career-related work experience under an Internship Program appointment and demonstrates high potential by outstanding academic achievement and exceptional job performance.
- Agencies may evaluate, consider and grant credit for up to one-half (320 hours) of the 640-hour service requirement for comparable non-Federal internship experience in a field or functional area related to the student's target position.
- Time spent under previous Internship Program appointments may count towards required work experience hours.
This opportunity follows a standard promotional path:
- Internship selection will be made at the GS-3 or GS-4 level. These grade levels are what typically college students may qualify. You must be an enrolled student, or accepted for enrollment in the next immediate semester, at the time of your first day of your internship.
- Within 120 days after completion of internship requirements, you may be eligible for conversion to the entry-level for the target occupation. Entry level for these positions are typically GS-5 or GS-7 level. The actual grade level at the time of conversion depends on academic achievement and other factors.
- The full performance level of this position upon conversion is GS-12.
- Progression from the entry-level to the full performance level for this occupation will depend on successful completion of all requirements for promotion. Promotions may be considered after a year at each grade level, but are not guaranteed to occur on a specific time schedule.
Appointments are subject to the availability of funds.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Attention to Detail
- Customer Service
- Interpersonal Skills
- Stress Tolerance
- Decision Making
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Category Rating Procedures: If you meet the minimum qualifications, you will be placed in one of the following categories:
- Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
- Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
- Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on www.fedshirevets.gov
If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/10752215
- Your resume
- Your college transcripts, and/or other proof of enrollment that shows enrollment beyond the conclusion of the Fall 2020 semester.
- Your responses to the job questionnaire and the USA Hire Competency Based Assessment
- If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. (https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire)
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
The application process is as follows:
- To begin the application process, click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
- After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification.
- If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
- Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
Philadelphia Services Branch
AddressOffice of Management
245 Murray Drive Bldg 410
Washington, DC 20258
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA)
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
For more information on applying for Federal employment, please visit USAJOBS.
Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/567499900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.