The NIH, Office of the Director (OD), is seeking exceptional candidates for the position of Director, NIH Center for Cooperative Resolution/Office of the Ombudsman (CCR/OO). This position offers a unique and exciting opportunity to be the principal resource providing informal dispute resolution support and services to the NIH community. This is a career Federal position.Learn more about this agency
- The CCR/OO is a confidential, neutral, and independent resource providing informal assistance to NIH scientists, administrators, and staff at all levels in addressing work-related issues.
- Serves as the NIH Ombudsman.
- Develops and coordinates effective dispute resolution processes and procedures.
- Coordinates and disseminates information on dispute resolution services and related policies and resources.
Job family (Series)
Conditions of Employment
- Position is subject to a background investigation.
- This position requires completion of a public financial disclosure report.
The NIH seeks candidates who have a commitment to excellence and the energy, enthusiasm, and innovative thinking necessary to lead a dynamic and diverse organization. All competitive candidates for SES and SL positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. Applicants must meet the requirements for the GS-301 series as defined by the U.S. Office of Personnel Management Qualifications Standards Manual for General Schedule Positions which is available at: OPM Qualifications Standards GS-301 Website under Administrative and Management Positions and demonstrate in your five (5) page resume that you possess the Professional/Technical Qualifications (PTQs) listed below. It is recommended that your resume emphasize levels of responsibility, scope and complexity of programs managed, and program accomplishments and results.
Candidates must possess experience at the senior level (GS-14/15 level or equivalent) in the following job-specific Professional/Technical Qualifications (PTQs). The PTQs measure technical expertise required by this position and must be addressed within your resume submission (see "Required Documents Section").
PROFESSIONAL/TECHNICAL QUALIFICATIONS (PTQs) (Mandatory):
- Demonstrated experience resolving conflicts and assisting employees with work-related concerns and conflicts regarding tenure, promotion, technical and/or scientific review, authorship, mentoring practices, and intellectual or physical property, ideally within a complex research organization.
- Experience developing dispute resolution policies and designing approaches and interventions to resolve workplace conflict, ideally within a complex research organization.
- Skill at providing executive leadership of human capital management activities including compliance with all applicable regulatory requirements, planning, recruiting, position and pay management, employee development, counseling and guidance, and professional development initiatives.
- Political, Schedule C, Non-career SES Appointee*: In the last five years, based on the closing date of this announcement, have you been or are you currently an employee in the Executive Branch serving on a political, Schedule C, or Non-career SES appointment? If yes, and you are selected through this vacancy announcement, you may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment. (Please respond Yes or No)
This job does not have an education qualification requirement.
NIH is located in Bethesda, MD; our campus is adjacent to downtown Bethesda, MD, at the Medical Center Metro station, and close to shops, walking trails, and restaurants.
Travel and Transportation expenses may be authorized in accordance with applicable Federal Travel Regulations governing the relocation of current Federal employees and new appointees.
In an effort to promote efficiency in the hiring process, the resume and corresponding responses of successful candidates may be shared with other Institutes/Centers of NIH with similar vacancies. However, applicants are strongly encouraged to apply directly to the vacancy of interest and not rely on this possibility as a means of securing employment.
Standards of Conduct/Financial Disclosure: The National Institutes of Health inspires public confidence in our science by maintaining high ethical principles. NIH employees are subject to Federal government-wide regulations and statutes as well as agency-specific regulations described at the NIH Ethics website. We encourage you to review this information.
This position requires the incumbent to complete a public financial disclosure report prior to the effective date of the appointment.
Financial Suitability: It is the policy of the government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
Equal Opportunity Employment: Equality is held as one of the most important values here at NIH. Selection for this, and any other position, will be based solely on merit. NIH does not discriminate on the basis of race, color, religion, sex, national origin, politics, marital status, sexual orientation, physical or mental disability, age or membership or non-membership in an employee organization.
If you are a hearing impaired individual seeking assistance with the application process, you may contact the Human Resources Specialist listed in this announcement by phoning a relay operator at 711. For additional information see Maryland Relay.
Reasonable Accommodation Policy Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly: NIH Reasonable Accommodations Website. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Selective Service: As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We use a multi-step process to evaluate and refer applicants:
- Minimum requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found 'not qualified' if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
- Rating: A panel of Senior Executives will review your application and evaluate your qualification for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selection official.
- Referral: If you are among the top qualified candidates, your application will be referred to a selection official for consideration and possible interview.
Your application, regardless of the format, must describe your job-related qualifications pertinent to this position. The announcement number must be entered on the first page of your application. Please submit:
Five (5) page resume that contains your full name and contact information. The five (5) page limit should not be exceeded, as only the first five (5) pages of your resume will be reviewed.
Separate PTQ narratives will not be accepted or considered. It is recommended that the corresponding PTQs are annotated in parenthesis within your five (5) page resume.
If you are a current or former Federal employee with reinstatement eligibility, you must submit a copy of your last Notification of Personnel Action (SF-50) showing your position, title, series, grade, and eligibility.
PHS Commissioned Corps Officers must submit a copy of latest personnel order.
To claim veterans' preference, you must provide the documentation listed below:
- Veterans' preference (DD-214, VA Disability Letter, etc.): Reference Standard Form 15 (SF-15) for required documentation for 10 point claims. Submission of SF-15 is not required, unless you are claiming derived preference (XP) as described in questions 7, 8, or 9 on the SF-15. In those cases, you must submit a completed SF-15 and the required documentation. For 5 point claims, you must submit your DD-214 (if separated) or any written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Applicants must submit application materials ELECTRONICALLY by 11:59 p.m. (ET) on the closing date of the announcement to the following email address: email@example.com
FAXED APPLICATIONS WILL NOT BE ACCEPTED.
NOTE: Applicants who fail to submit all required information and documents WILL NOT receive consideration for the position.
Please do not submit unsolicited material such as publications, personal endorsements, performance appraisals, award certificates, etc., as these items will not be included in the rating process and will be discarded. All application materials are subject to the provisions of the Privacy Act and become the property of the Department of Health and Human Services. Any additional information needed will be requested prior to appointment.
Agency contact information
AddressNational Institutes of Health
2115 East Jefferson Street
Rockville, MD 20851
See "How You Will Be Evaluated"
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/565908400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.