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    Come work for the USPTO, we have been ranked as one of the Best Places to Work in the Federal Government®! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees. For more information about the USPTO, please visit the USPTO Careers Website

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    The Chief Information Officer (CIO) is the principal advisor to the Under Secretary and Director of the United States Patent and Trademark Office (USPTO) on the application of information technology (IT) to support and improve the Agency’s business processes.  The Office of Application Engineering and Development (OAED) is responsible for the full life-cycle management of the USPTO’s automated information systems. The User Experience Branch  (UXB) is a part of the OAED's Product Design and Development Division. UXB’s mission is to ensure that USPTO websites and applications are designed with the end-user in mind at all times, and that they are highly usable, useful, desirable and accessible.

    As a Usability and Design Specialist (Senior User Experience Lead) selected for this position you will be responsible for:

    • Defining user needs, preferences, and behaviors through qualitative and quantitative research and analysis.
    • Conducting usability (heuristic) evaluations and present results as finished report.
    • Conducting remote and onsite usability testing at various points in the design process.
    • Serving as a mentor to junior user experience specialists.
    • Developing agency standards and practices for usable design and testing procedures.
    • Managing the preparations of technical specifications, statement of work, tasks orders and other acquisition related documentation.
    • Concepting, wire framing, and prototyping interfaces for next-generation websites and applications.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/562787200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.